IRQL_Not_Less_Or_Equal on newly formatted PC


  1. Posts : 51
    Windows 7 Home Premium 64bit
       #1

    IRQL_Not_Less_Or_Equal on newly formatted PC


    I formatted and reinstalled Windows 7 Home Premium on my custom build yesterday and have just received an 'IRQL_Not_Less_Or_Equal' BSOD, I installed all of the Windows updates yesterday (about 2 or 3 lots of updates) and when I booted up my PC this morning there was another 15 or so updates to be installed, I started the updates and decided to go do something else during the update and when I came back I had a BSOD, so I'm not exactly sure when it occurred but I'm pretty sure it was during the update.

    I'm not sure if it is relevant but after restarting from the BSOD, my wireless was not working and I had to disconnect and reconnect it (I have a Netgear USB wireless adapter) to get it working again.

    I followed the instructions and have attached the zip folder from the diagnostic tool.

    thanks,
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Caused by a driver: Netgear Neutral Wireless Solution

    Check for an update on its driver: Driver Reference Table

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\SF_05-08-2013\SF_05-08-2013\080513-9016-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`02c06000 PsLoadedModuleList = 0xfffff800`02e49670
    Debug session time: Mon Aug  5 06:50:10.638 2013 (UTC + 6:00)
    System Uptime: 0 days 1:29:55.467
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 1, fffff80002c8292c}
    
    *** WARNING: Unable to verify timestamp for scmndisp.sys
    *** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
    Probably caused by : scmndisp.sys ( scmndisp+16d1 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002c8292c, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb3100
    GetUlongFromAddress: unable to read from fffff80002eb31c0
     0000000000000000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KeWaitForSingleObject+13c
    fffff800`02c8292c f00fba2e07      lock bts dword ptr [rsi],7
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff880009ebd70 -- (.trap 0xfffff880009ebd70)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000054705 rbx=0000000000000000 rcx=0000000000000002
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002c8292c rsp=fffff880009ebf00 rbp=0000000000000000
     r8=fffff78000000008  r9=0000000000000000 r10=0000000000000000
    r11=fffff880009ee180 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!KeWaitForSingleObject+0x13c:
    fffff800`02c8292c f00fba2e07      lock bts dword ptr [rsi],7 ds:00000000`00000000=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c7b1a9 to fffff80002c7bc00
    
    STACK_TEXT:  
    fffff880`009ebc28 fffff800`02c7b1a9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`009ebc30 fffff800`02c79e20 : 00000000`00000000 a079654b`02e81798 fffffa80`06a57ad8 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`009ebd70 fffff800`02c8292c : fffffa80`0a4881a0 fffffa80`0b7d5a90 fffffa80`0b33aca0 fffffa80`0b7d5c80 : nt!KiPageFault+0x260
    fffff880`009ebf00 fffff880`020c25b2 : 00000000`00000000 00000000`00000000 fffffa80`0a488100 fffffa80`0b488600 : nt!KeWaitForSingleObject+0x13c
    fffff880`009ebfa0 fffff880`021f26d1 : 00000000`00000000 fffffa80`0b488e00 fffff880`009ec050 00000000`000001f1 : ndis!NdisWaitEvent+0x32
    fffff880`009ebfe0 00000000`00000000 : fffffa80`0b488e00 fffff880`009ec050 00000000`000001f1 00000000`00000110 : scmndisp+0x16d1
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    scmndisp+16d1
    fffff880`021f26d1 ??              ???
    
    SYMBOL_STACK_INDEX:  5
    
    SYMBOL_NAME:  scmndisp+16d1
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: scmndisp
    
    IMAGE_NAME:  scmndisp.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ddf7d3e
    
    FAILURE_BUCKET_ID:  X64_0xA_scmndisp+16d1
    
    BUCKET_ID:  X64_0xA_scmndisp+16d1
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm scmndisp
    start             end                 module name
    fffff880`021f1000 fffff880`021fb000   scmndisp T (no symbols)           
        Loaded symbol image file: scmndisp.sys
        Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
        Image name: scmndisp.sys
        Timestamp:        Fri May 27 16:30:22 2011 (4DDF7D3E)
        CheckSum:         00009C0C
        ImageSize:        0000A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 51
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the reply, I was unable to find a new driver that made a difference, I have read in other forum posts that there is meant to be a driver version that can be obtained through Windows Update that does not include the problematic scmndisp.sys but I am unable to find it.
      My Computer


  4. Posts : 51
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    I have just received this BSOD again after 3 months of no problems, I have removed the problematic driver and have purchased a new wireless adapter since the last time I received this BSOD and hadn't had any BSOD until now, I have attached the folder from the diagnostics tool.

    thanks in advance,
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5


       Note
    Do not start the trial version of MalwareBytes



    • System File Checker
      • The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.


    • Run Disk Check in Windows 7
      • Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log


      My Computer


  6. Posts : 51
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Was the crash definately caused by Kaspersky or is Kaspersky just a likely cause?

    thanks,
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    It contributes but you can put it back later. :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:29.
Find Us