Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880012a26b0, fffff88003bd2868, fffff88003bd20c0}
Probably caused by : iaStor.sys ( iaStor+496b0 )
Code:
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control
Code:
1: kd> lmvm iaStor
start end module name
fffff880`01259000 fffff880`015fd000 iaStor T (no symbols)
Loaded symbol image file: iaStor.sys
Image path: \SystemRoot\system32\drivers\iaStor.sys
Image name: iaStor.sys
Timestamp: Thu Feb 02 00:15:24 2012 (4F29D59C)
CheckSum: 0008B2F8
ImageSize: 003A4000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
- Right click on "my computer" icon and click "manage" on the context menu.
- It will open the "computer management" window.
- Select "Device Manager" in the left pane, It will list all the existing devices up.
- Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
- Select one Intel device item under it, right click, uninstall.
- Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
- Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Code:
EXCEPTION_RECORD: fffff88003bd2868 -- (.exr 0xfffff88003bd2868)
ExceptionAddress: fffff880012a26b0 (iaStor+0x00000000000496b0)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000040
Attempt to read from address 0000000000000040
It appears that your Intel Rapid Storage driver has referenced and then attempted to read from an invalid memory address.
Code:
CONTEXT: fffff88003bd20c0 -- (.cxr 0xfffff88003bd20c0)
rax=00000000fffc8b1a rbx=fffffa80072340a8 rcx=0000000000000000
rdx=fffff88003bd2ac0 rsi=fffffa800f92f6f8 rdi=fffffa8006c5abc0
rip=fffff880012a26b0 rsp=fffff88003bd2aa0 rbp=0000000000000000
r8=0000000000000000 r9=00000000000000c0 r10=0000000000037580
r11=fffff88003bd2af8 r12=fffffa80065620a0 r13=fffff8800127dd38
r14=0000000000000000 r15=fffff880033e8f40
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
iaStor+0x496b0:
fffff880`012a26b0 488b4d40 mov rcx,qword ptr [rbp+40h] ss:0018:00000000`00000040=????????????????
It appears to be pointing to a null reference.
Remove:
Code:
Start Menu\Programs\Norton Internet Security
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Information
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