Hello.
My pc gets bsod sometimes and it's usually when i'm not using it, and sometimes while watching video on a browser with Silverlight.
IE/FF are updated.
My specs:
Laptop Samsung 300E5A
Windows 7 Ultimate x64
Intel Core i5 2450M 2.50Ghz
Memory: 6GB
Graphics Card(s): NVIDIA GeForce GT 520MX / Intel HD Graphics 3000
Hard Drive: SAMSUNG HN-M500MBB
Antivirus: Avast! updated.
TIA.
Bugcheck:
Code:BugCheck 1000007E, {ffffffffc0000005, fffff800030737b5, fffff880033c3d78, fffff880033c35d0}Memory access violation, a driver attempted to access an address
he didn't own resulting in a bugcheck.
The Culprit:
Code:fffff880`033c3258 fffff880`0445e940 aswSP+0x2f940 fffff880`033c3288 fffff880`0445ee31 aswSP+0x2fe31 fffff880`033c32e8 fffff880`04466e44 aswSP+0x37e44 fffff880`033c3430 fffff880`04477740 aswSP+0x48740 fffff880`033c3438 fffff880`04477a80 aswSP+0x48a80 fffff880`033c3988 fffff880`0443be7e aswSP+0xce7e fffff880`033c39a0 fffff880`04473760 aswSP+0x44760 fffff880`033c39d8 fffff880`0443bf67 aswSP+0xcf67 fffff880`033c39f8 fffff880`04446be7 aswSP+0x17be7 fffff880`033c3a08 fffff880`0443b814 aswSP+0xc814 fffff880`033c3a38 fffff880`04447774 aswSP+0x18774 fffff880`033c3a48 fffff880`04473760 aswSP+0x44760 fffff880`033c3ac8 fffff880`04440774 aswSP+0x11774 fffff880`033c3af8 fffff880`0444e397 aswSP+0x1f397 fffff880`033c3c08 fffff880`02ea1075 aswSnx+0x5f075
Remove Avast Anti-Virus using the Uninstall Utility.
Install the true and tested Microsoft Security Essentials.
Post back with further developments :)!
Hi YoYo155,
can you please explain me your post? Your whole post is one big lie, shame on you!
Your so called "culprit" is taken from invalid callstack and no matter there're addresses which represent aswSP/aswSnx drivers. System crashed with this valid stack range <fffff880`033c3fb8 to fffff880`033c5000> and you dumped memory blocks from fffff880`033c3258 to fffff880`033c3c08. As you can see, it is TOTALLY WRONG.
Another thing, if you open the dump and load Windows symbols, you'd see this callstack:
And you can see that PnP functions + NDIS functions signals system crashed during PnP removable action (bluetooth, wifi, ...). So it has nothing to do with aswSP or aswSnx drivers. All OP's dumps show the same callstack.Code:Child-SP RetAddr Call Site fffff880`033c3fb8 fffff800`0337b252 nt!memcpy+0x1e5 fffff880`033c3fc0 fffff800`0337887b nt!ObpCaptureObjectName+0x102 fffff880`033c4040 fffff800`0337a92b nt!ObpCaptureObjectCreateInformation+0x279 fffff880`033c40c0 fffff800`03324306 nt!ObOpenObjectByName+0xbb fffff880`033c4190 fffff800`0307be93 nt!NtOpenSymbolicLinkObject+0x66 fffff880`033c41f0 fffff800`03078450 nt!KiSystemServiceCopyEnd+0x13 fffff880`033c4388 fffff800`033f1aab nt!KiServiceLinkage fffff880`033c4390 fffff880`017a6e88 nt!IoDeleteSymbolicLink+0x3b fffff880`033c43f0 fffff880`0173fbc2 ndis!ndisPnPRemoveDevice+0x488 fffff880`033c4590 fffff880`017a9b69 ndis!ndisPnPRemoveDeviceEx+0xa2 fffff880`033c45d0 fffff800`032ead11 ndis!ndisPnPDispatch+0x609 fffff880`033c4670 fffff800`03469681 nt!IopSynchronousCall+0xe1 fffff880`033c46e0 fffff800`0317f063 nt!IopRemoveDevice+0x101 fffff880`033c47a0 fffff800`034691d4 nt!PnpRemoveLockedDeviceNode+0x1a3 fffff880`033c47f0 fffff800`034692e0 nt!PnpDeleteLockedDeviceNode+0x44 fffff880`033c4820 fffff800`034693d9 nt!PnpDeleteLockedDeviceNodes+0xa0 fffff880`033c4890 fffff800`03469551 nt!PnpDelayedRemoveWorker+0x79 fffff880`033c48e0 fffff800`0317f289 nt!PnpChainDereferenceComplete+0x131 fffff880`033c4920 fffff800`034fa570 nt!PnpIsChainDereferenced+0xc9 fffff880`033c49a0 fffff800`034fa80c nt!PnpProcessQueryRemoveAndEject+0xff0 fffff880`033c4ae0 fffff800`033e39ae nt!PnpProcessTargetDeviceEvent+0x4c fffff880`033c4b10 fffff800`03086251 nt! ?? ::NNGAKEGL::`string'+0x552ab fffff880`033c4b70 fffff800`0331aede nt!ExpWorkerThread+0x111 fffff880`033c4c00 fffff800`0306d906 nt!PspSystemThreadStartup+0x5a fffff880`033c4c40 00000000`00000000 nt!KiStartSystemThread+0x16
Hi xpkt. Thank you for replying.
I would like to add that I uninstalled Avast on 4/September/2013 and the computer has since been running 24/7 without BSODs (today is 14/Sept). I restarted the computer on 11/Sept.
Currently it just runs a software called ThreadManager from coin generation. I haven't used it heavily as I did before but I do some web browsing with FireFox.
Also, Windows was unable to save memory dumps since July so I think those BSODs are not part of the upload.
The only peripheral connected is a Microsoft Wireless Mobile Mouse 1000.
I also posted in the Avast forum:
http://forum.avast.com/index.php?topic=134461.0
What do you think caused those crashes? Are they related to Intel device drivers?
Thanks!
Last edited by CapeloRego; 14 Sep 2013 at 00:53. Reason: additional information.
YoYo155 is 100% correct with his analysis!
Description here: Driver Reference Table - aswSnx.SYSCode:fffff880`033c3b38 fffff880`02ebe41aUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSnx.SYS *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS aswSnx+0x7c41a
Description here: Driver Reference Table - aswSP.SYSCode:fffff880`033c3138 fffff880`04466e44Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSP.SYS *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS aswSP+0x37e44
I dont know how to read crash dumps ... that does not mean that one who knows it is a liar. Better to develop self, not rather attacking others.
YoYo155 .... dont mind that attack :) Remember our learning days. That guy is just impatient
We learned, he failed .... due to his impatience only.
@ Capelo Rego, if you havent faced any more BSODs after uninstalling avast, please mark this thread as solved.
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