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Black screen with movable mouse cursor before login screen appears
Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.
I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.
I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.
I've searched around the forums but I can't find a problem that is EXACTLY like mine.
By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!
-Ron