Reccuring BSoD For Roughly 2 Weeks


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Reccuring BSoD For Roughly 2 Weeks


    Hi, for some reason about 2 weeks ago my PC started crashing and producing a BSoD report when I turn it back on. To start with it was about twice a week but the past few days it's been one or more times a day. It doesn't seem to matter what I'm doing at the time of the crash either, any help would be much appreciated. Here's the crash report:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA80084328F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\080813-57455-01.dmp
    C:\Users\*name*\AppData\Local\Temp\WER-99154-0.sysdata.xml

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    Last edited by Megamidgit; 08 Aug 2013 at 16:10. Reason: Added Dump Files (I think this helps?)
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8008389038, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8008389038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`031b65b0 fffff800`036ddca9 : fffffa80`08389010 fffffa80`06ad0040 fffff8a0`0000000c 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`031b6ad0 fffff800`035bee87 : fffffa80`08389010 fffff800`036382d8 fffffa80`06ad0040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`031b6b00 fffff800`03526285 : fffff800`03699ae0 00000000`00000001 fffffa80`07b023c0 fffffa80`06ad0040 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`031b6b40 fffff800`0349c251 : fffff880`010b5e00 fffff800`03526260 fffffa80`06ad0000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`031b6b70 fffff800`03730ede : 00000000`00000000 fffffa80`06ad0040 00000000`00000080 fffffa80`06a24040 : nt!ExpWorkerThread+0x111
    fffff880`031b6c00 fffff800`03483906 : fffff880`02fd7180 fffffa80`06ad0040 fffff880`02fe1fc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`031b6c40 00000000`00000000 : fffff880`031b7000 fffff880`031b1000 fffff880`031b5e30 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
    
    Followup: MachineOwner
    ---------
    
    0: kd> !errrec fffffa8008389038
    ===============================================================================
    Common Platform Error Record @ fffffa8008389038
    -------------------------------------------------------------------------------
    Record Id     : 01ce9474d7db1727
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/8/2013 20:21:29 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80083890b8
    Section       @ fffffa8008389190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000600f12
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008389100
    Section       @ fffffa8008389250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 12 0f 60 00 00 08 04 00 - 0b 22 98 1e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa8008389250
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008389148
    Section       @ fffffa80083892d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHELG_WR_ERR (Proc 0 Bank 4)
      Status      : 0xf300000200190127
    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Okay, thanks for the help
      My Computer


 

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