Started getting a BSOD with ntoskrnl.exe and now nvlddmkm.sys

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  1. Posts : 23
    Windows 7
       #1

    Started getting a BSOD with ntoskrnl.exe and now nvlddmkm.sys


    Everything was fine with my computer until Tuesday when I got a random crash. What actually happened was I was watching a video and the sound just started to skip and the computer froze. No BSOD and I have to turn off my computer. So I get that kind of crash or a BSOD that sometimes doesn't create a dump file. I have been doing research on this for a while now and I have tried many things so far. I did a system restore that unfortunately erased my other crash dumps, which showed ntoskrnl.exe, so now I only have two. But the problem still exists. Today I have been getting nvlddmkm.sys included in the crashes so I updated my nvidia drivers from 320.18, that had actually caused me no trouble, but I still got the BSOD. I have been in safe mode almost all day running a virus scan that just turned up clean and I haven't crashed yet so I am convinced this is a software or driver issue as all my hardware is new except for the video card, unless that is failing but I haven't seen any artifacts or anything like that. Next thing I am going to do is run memtest but the built in windows one showed no problems.

    So I have uploaded my zip folder there. Some of the crash dumps that I used to have showed Page fault in nonpaged area just to let you guys know. Thanks for the help.
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    If you want to run a better memory test take a look at the link below . Windows memory diagnostic test only runs 2 passes

    RAM - Test with Memtest86+
      My Computer


  3. Posts : 23
    Windows 7
    Thread Starter
       #3

    I ran 1 pass before I had to do something online. It came back clean. Going to run some more passes now.
      My Computer


  4. Posts : 23
    Windows 7
    Thread Starter
       #4

    Ok I left it on over night. Did 8 passes with no errors.
      My Computer


  5. Posts : 23
    Windows 7
    Thread Starter
       #5

    Just got a new BSOD after the memtest when I came into the OS. This one doesn't sound so good. Attached it.
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #6

    Your recent BSOD is caused by

    Code:
    kd> lmvm intelppm
    start             end                 module name
    fffff880`04be8000 fffff880`04bfe000   intelppm T (no symbols)           
        Loaded symbol image file: intelppm.sys
        Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
        Image name: intelppm.sys
        Timestamp:        Mon Jul 13 16:19:25 2009 (4A5BC0FD)
        CheckSum:         0000F4EC
        ImageSize:        00016000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Run the Intel Update Utility

    Intel® Driver Update Utility


    Aug 08 BSODs caused by

    Code:
    lmvm nvlddmkm
    start             end                 module name
    fffff880`04cba000 fffff880`0579b000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sun May 12 12:09:45 2013 (518FE8F9)
        CheckSum:         00AB6DED
        ImageSize:        00AE1000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update the Nvidia driver or roll back the driver

    Code:
    lmvm iusb3xhc
    start             end                 module name
    fffff880`06321000 fffff880`063e4000   iusb3xhc T (no symbols)           
        Loaded symbol image file: iusb3xhc.sys
        Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
        Image name: iusb3xhc.sys
        Timestamp:        Fri Dec 21 06:40:49 2012 (50D474F1)
        CheckSum:         000C0A88
        ImageSize:        000C3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update Intel USB 3.0 driver .
      My Computer


  7. Posts : 23
    Windows 7
    Thread Starter
       #7

    The only thing that the Intel Driver Update utility told me download was the Ethernet driver. I updated the USB driver as well and had already updated the nvidia driver after I saw that error. So before I updated the Intel stuff I got a bsod while I was away which I got a dump for. After I updated I got a few more bsod's but some didn't create a dump. I have attached the three I have.
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #8

    Update your USB 3.0 Intel .

    Other bsods

    iaStorA.sys - Intel RST (Rapid Storage Technology) driver

    http://downloadcenter.intel.com/conf...ProductID=2101

    Your other BSOD was caused by

    aswSP.SYS - avast! Self Protection Driver

    Uninstall Avast using the tool below and install MSE

    click on the link http://files.avast.com/iavs5x/aswclear.exe

    Open (execute) the uninstall utility
    If you installed avast! in a different folder than the default, browse for it.
    Click REMOVE
    Restart your computer

    MSE http://windows.microsoft.com/en-us/w...tials-download
      My Computer


  9. Posts : 23
    Windows 7
    Thread Starter
       #9

    I already updated the USB 3.0 driver. Did the others too. Ill report back if I get another blue screen. Also, I find it odd that all of these drivers decide to kill themselves at the same time. Is something else the cause?
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    Might want to run chkdsk and SFC scannow

    chkdsk

    Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

    Type the command below

    chkdsk /F /R
    press [ENTER]

    When you type chkdsk /F /R you will get this message

    Code:
    The type of the file system is NTFS.
    Cannot lock current drive.
    
    Chkdsk cannot run because the volume is in use by another
    process.  Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    When you type " Y " and press [Enter] you get this message below

    Code:
    This volume will be checked the next time the system restarts.
    
    C:\Windows\system32>
    Close the command prompt window by typing exit and press [enter] Restart the PC manually .

    When you're back inside Windows. Open up Powershell by clicking on type Powershell inside and press [ENTER] . Inside the Powershell paste the command below

    Code:
    get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt
    and Press [Enter] upload the CHKDSKResults.txt file

       Note
    To paste inside the Powershell window press on the right click button on the mouse


    SFC /scannow

    Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

    Type the command below

    SFC /scannow press Enter

       Note
    there is a space between the letter C and the forward slash ( / )


    If any corrupted files are found run SFC 2 more times with restarts in between each other . Then upload the CBS.log located in C:\Windows\Logs\CBS\CBS.log
      My Computer


 
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