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Windows 7: Random and frequent BSOD on brother's computer

09 Aug 2013   #1
trancie27

windows 7 enterprise x64
 
 
Random and frequent BSOD on brother's computer

I'm new to this forum, and i really have no idea where to begin describing the issue at hand. I can't find any way to replicate the system crashes, it crashes when it wants, as often as it wants, no matter what you're doing.

I'm uploading what is hopefully all of the information needed to help me with this issue

If you need any more information, please let me know and i will gladly upload it for you. Thankyou for any assistance you can provide


My System SpecsSystem Spec
.
09 Aug 2013   #2
Pauly

Win7 Ultimate X64
 
 

There is very little info in your upload, have a read through Blue Screen of Death (BSOD) Posting Instructions and then run the SF tool, click the grab all button then wait a couple minutes for all the data to be gathered then upload the output folder as per the instructions
My System SpecsSystem Spec
09 Aug 2013   #3
trancie27

windows 7 enterprise x64
 
 

Sorry about that, i edited the OP with a new upload, all of the information should be there. thankyou!
My System SpecsSystem Spec
.

09 Aug 2013   #4
Pauly

Win7 Ultimate X64
 
 

Thats what we are looking for

All the dumps report an identical error 0x124 which generally points to a hardware error
First most basic thing to check is to ensure no components are overclocked, if they are return all bios values to stock settings and check system temperatures, its often good to take the side of the case and check all fans are spinning and not clogged in dust

Have a read of Stop 0x124 - what it means and what to try follow the steps and that will help to rule out some basic causes
My System SpecsSystem Spec
09 Aug 2013   #5
trancie27

windows 7 enterprise x64
 
 

Yup, ive done all of this, even tried replacing the power source, thinking it may have been the cause. i am starting to lean towards thking the motherboard is failing. is there anything in the crash data to support this?
My System SpecsSystem Spec
10 Aug 2013   #6
trancie27

windows 7 enterprise x64
 
 

well, i do believe i have found the issue. 5 of his USB ports don't work, and if you remove all USB devices, the computer is stable. So, time for a motherboard replacement! Thanks for the help!
My System SpecsSystem Spec
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 Random and frequent BSOD on brother's computer




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