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#1
Unknown Issue with ATI Graphics Card Causing Multiple BSODs
So I got this PC from Best Buy in the summer of 2011, and for the last 6 months + it has been crashing a lot. After looking into it a little, I found out it had something to do with my graphics card, which I installed at the time of purchase with a 400W power supply (recommended by the guy at Best Buy). I primarily use this PC to play SWTOR, StarCraft 2, and stream football. I managed to dig up an old computer monitor (one of the early flatscreen ones, before widescreen became the standard) and dual monitored through the Radeon a few months after I bought the PC.
After playing or streaming for some time, the screen freezes up or goes to black/brown/blue, the PC makes a screeching sound that I swear changes every time, and crashes. Windows error reporting wasn't working for a while, so I didn't know what the issue was, but then I fixed that and found out it had something to do with my graphics card not responding. HP's recommended solution was to update the drivers. I had been updating through the AMD Vision Control Center thing, and the two updates from HP (from mid-2012) said they weren't compatible with my system (I'm assuming because my drivers were more up to date than those updates). Either way, reinstalled the drivers, and it kept crashing. Yesterday I took apart my PC, took out the graphics card and put it back in, and managed to game for a while. Today, while watching football, my computer crashed again with the same issue.
I checked the google and found other people who have the same problems, and they didn't really say how/if they solved their issue, so I'm hoping the good people here can help me. I think its either overheating or underpowered, but I honestly have no idea, and don't want to unnecessarily spend money on new parts that I don't need. My PC info is also in my profile, but I can add that here if people can't access it.
The bugcheck was:
0x00000124 (0x0000000000000000, 0xfffffa800557a8f8, 0x0000000000000000, 0x0000000000000000).
I don't know what the specific BSOD error was, but I'm hoping that's in the diagnostic info I attached.
~ XRogue101789