BSOD shows up at random

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  1. Posts : 63
    Windows 7 Home Premium
    Thread Starter
       #11

    heres the image
    Attached Thumbnails Attached Thumbnails BSOD shows up at random-speccy-picture.jpg  
      My Computer


  2. Posts : 3,056
    Windows 10
       #12

    If that is idle you have an overheating issue.


    Are you monitoring the temperatures?
    YoYo155 said:
    Monitor your temperature over the course of a two days of normal use, with HWMonitor.


    If you're comfortable and your PC is not under warranty you can follow these steps
    below in order to clean the notebook.
    YoYo155 said:

    Cleaning the PC:

    Make sure you can hear or see the fan working, if it is continue with these steps.


    -If your PC is under warranty the steps specified below may VOID it!-



    1. Shut-Down the PC
    2. Unplug from the power brick.
    3. Remove the battery.
    4. Let the PC cool down for as long as needed until its only warm to the touch or not at all.
    5. Buy a can of compressed air.
    6. If you have a cover on the bottom that can be unscrewed, remove it for grater access.
    7. When using the compressed air, use short bursts and DO NOT! use it upside-down!!
    8. First blow into the intake (the grill with the fan) again short bursts.
    9. Next do the same to the exhaust.
    10. If you have access the opposite side of the fan blow through there as well.
    11. Next grab a flashlight and point it inward from the exhaust and look for anything that may be blocking the light from passing through when looking from the intake side (the fan).
      My Computer


  3. Posts : 63
    Windows 7 Home Premium
    Thread Starter
       #13

    yea im monitoring the temperatures. do you know what degrees will cause a laptop to shut down
      My Computer


  4. Posts : 3,056
    Windows 10
       #14

    Every chip is a little different in that respect, but usually around 90 C and above
    the chip will commence a process known as throttling, which in an attempt to cool its self down
    the clock will be lowered.
    When a critical temperature is hit in order to avoid frying the chip the PC will shutdown or as a side effect a bugcheck will be thrown due to an error.
      My Computer


  5. Posts : 63
    Windows 7 Home Premium
    Thread Starter
       #15

    hey its been a while now and i have been monitoring the temperatures and i have not gotten a BSOD i think my laptop was overheating thanks for your help
      My Computer


  6. Posts : 3,056
    Windows 10
       #16

    You're welcome :) .
      My Computer


  7. Posts : 63
    Windows 7 Home Premium
    Thread Starter
       #17

    i got another BSOD and when i was reading it is says something about Memory Management
      My Computer


  8. Posts : 3,056
    Windows 10
       #18

    Are the previous posts still relevant?
    Upload a new instance of the SFDT.

      My Computer


  9. Posts : 63
    Windows 7 Home Premium
    Thread Starter
       #19

    Hey heres the new SFDT
    This morning i got another BSOD then when my laptop restarted about 5 min later anothe BSOD occured. i ve been checking the temperatures and they where around 70C or lower
    BSOD shows up at random Attached Files
      My Computer


  10. Posts : 3,056
    Windows 10
       #20

    Norton Security Suite seems to be causing some issues,
    but first scan the PC for infections and corrupt system files:



    Download and run the Norton Removal Tool to uninstall Norton Security Suite.
    (If you do not wish to stop using Norton completely, do so temporarily for troubleshooting purposes).




    Update with the results.
      My Computer


 
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