BSOD 5x ++ a day, need help please


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    BSOD 5x ++ a day, need help please


    hai sevenforums,
    i need help for this BSOD problem . i dont know exactly why this happen to my pc .
    my pc working correctly in last 8 month. but , in last 7 days i always got BSoD .
    Can you guys help me? Thanks before , sorry for my bad english :)
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello GhinasTCPutra.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    The BSODs are being caused by NetGroup Packet Filter Driver, which is a part of the WinPcap packet capture library.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C1, {fffff98017b2af90, fffff98017b2af85, f54074, 23}
    
    *** WARNING: Unable to verify timestamp for NPF.sys
    *** ERROR: Module load completed but symbols could not be loaded for NPF.sys
    Probably caused by : pacer.sys ( pacer!PcFilterSendNetBufferLists+29 )
    
    Followup: MachineOwner
    ---------
    And the driver is very old.
    Code:
    fffff880`08788000 fffff880`08794000   NPF      T (no symbols)           
        Loaded symbol image file: NPF.sys
        Image path: \SystemRoot\system32\drivers\NPF.sys
        Image name: NPF.sys
        Timestamp:        Fri Jun 25 22:20:58 2010 (4C24DE72)
        CheckSum:         00011844
        ImageSize:        0000C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try to update it from WinPcap · Commercial and Community Support.

    The realtek network driver is also crashing.
    Code:
    fffff880`097f3600  fffff880`0564e6d0Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
     Rt64win7+0x26d0
    And it is old, too.
    Code:
    fffff880`0532c000 fffff880`053df000   Rt64win7   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Tue Jun 12 19:30:29 2012 (4FD74B7D)
        CheckSum:         000B8CFC
        ImageSize:        000B3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Realtek.

    Let us know the results.
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    thank you very much for your help Arc.
    if i got BSoD in next 24hours , i will tell you again :)
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    i didn't install SP1 because the file is to big for me , but i think the problem is resolved, in last 14 hours my computer has no bluescreen anymore. Thanks Arc, and thanks sevenforums :) !
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    You are welcome mate :)
    For any further issue let us know.
      My Computer


 

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