Intermittent Freezing Requires Daily Restart


  1. ApolloX
    Posts : 20
    Windows
       New #1

    Intermittent Freezing Requires Daily Restart


    I recently put together a new build and am having an issue where after my computer has been on for more than a day or so, it starts exhibiting persistence input lag/freezing. Basically every 10-15 seconds it locks up for 3-4 seconds. If I start a 3D game in this state its even worse, as it'll render perfectly for a few seconds than lock up for 5-10 seconds, then run fine again for a few seconds, etc. The problem started when I upgraded my video card.

    The only solution I have is to restart the computer daily, as using the computer immediately after a restart does not show any problems. I have all hibernate and sleep options disabled for now.

    My initial thought was the video card, as running with the motherboard's on-board video does not produce this issue. I returned the card to the seller and they sent me a brand new one, but the issue is exactly the same.

    Could this be in inherent problem with the video card or NVidia driver? Any suggestions?

    - Intel Core i7 4770K
    - Asus Z87-PRO
    - 4 x G.Skill F3-1600C9-8GXM = 32 GB RAm
    - Windows 7 Pro 64-bit
    - EVGA GeForce GTX 780 (03G-P4-2784-KR)
    - Corsair Ax860
    - Monitor resolution 2560 x 1440
    - All drivers, OS, BIOS etc running latest versions
    Last edited by ApolloX; 11 Aug 2013 at 14:21.
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  3. YoYo155
    Posts : 3,056
    Windows 10
       New #2

    Step 1.
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  4. YoYo155
    Posts : 3,056
    Windows 10
       New #3

    I asked you to run SFDT for the simple reason it holds valuable information which will help
    solve the issue by giving a broad view on the software side of things.

    None the less.
    Yes this may very well be a driver issue, 320.xx family of drivers is know to be buggy!
    seeing you have a latest series card only means that you can't roll back to an older version
    because there is none which support the GTX780 other then 320.xx .

    Now please post the zip file created by the SFDT (link above).
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  6. ApolloX
    Posts : 20
    Windows
    Thread Starter
       New #4

    This guy sounds like he has the same issue as me: https://forums.geforce.com/default/t...ut-2-days-on-/

    After reading this thread more, apparently it's a known issue with GTX 7XX cards running the latest NVidia drivers. NVidia is "working on a solution" but has none yet.
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  7. YoYo155
    Posts : 3,056
    Windows 10
       New #5

    Deleting your previous posts isn't very nice.
    ------------


    Your machine did bugcheck twice.
    Both dumps point to igdkmd64.sys | Driver Reference Table - igdkmd64.sys
    This can be a result of the bad nVidia driver as well as overclocking!
    If you are overclocking please revert back to stock speeds for troubleshooting purposes.

    You might find an update here | Intel® Driver Update Utility


    Also keep an eye on the temperatures as you have overheating events
    marked in the Event Viewer.
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  8. ApolloX
    Posts : 20
    Windows
    Thread Starter
       New #6

    Since this turned out to be a widespread issue affecting numerous people, my local settings are probably not relevant. This looks like a bad driver issue which NVidia has acknowledged. And no, no overclocking.
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  10. YoYo155
    Posts : 3,056
    Windows 10
       New #7

    I know I've stated that at the beginning, nothing you can do but to use your iGPU and wait for nVidia .
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