BSOD While Playing Dota2


  1. Posts : 2
    Windows 7 home 32 bit
       #1

    BSOD While Playing Dota2


    Hi there, so I have been having a real issue while playing DOTA2 recently. I frequently get BSOD that say I have a hardware error. It usually happens while I am streaming, but it does happen even when I am not. I have checked my temperatures and they are really good, I am not overclocking anything. When I first bought this computer my video card had some problems a couple months into it, I replaced it and I was running fine for about a year and a half and then I started to get the blue screens. I figured I had another video card problem again somehow so I went into my garage and borrowed my brothers old(still very new) video card, it seemed to help, but after a couple days I got the blue screens again so I can't tell if my computer is breaking video cards or there is a seperate problem all together. Here is my dump report:

    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\080313-25350-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: srv*c:\cache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`03051000 PsLoadedModuleList = 0xfffff800`03294670
    Debug session time: Sat Aug 3 14:25:05.585 2013 (UTC - 7:00)
    System Uptime: 6 days 3:20:21.772
    Loading Kernel Symbols
    .................................................. .............
    .................................................. ..............
    ...............................
    Loading User Symbols
    Loading unloaded module list
    .............
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, fffffa8007e98028, b640a000, 9b000135}

    Probably caused by : AuthenticAMD

    Followup: MachineOwner
    ---------

    4: kd> !analyze -v
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8007e98028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b640a000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000009b000135, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x124_AuthenticAMD

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

    PROCESS_NAME: dota.exe

    CURRENT_IRQL: f

    STACK_TEXT:
    fffff880`009bab08 fffff800`0301aa3b : 00000000`00000124 00000000`00000000 fffffa80`07e98028 00000000`b640a000 : nt!KeBugCheckEx
    fffff880`009bab10 fffff800`031dd443 : 00000000`00000001 fffffa80`091d3010 00000000`00000000 fffffa80`091d3060 : hal!HalBugCheckSystem+0x1e3
    fffff880`009bab50 fffff800`0301a700 : 00000000`00000728 fffffa80`091d3010 fffff880`009baeb0 00000000`24f4f800 : nt!WheaReportHwError+0x263
    fffff880`009babb0 fffff800`0301a052 : fffffa80`091d3010 fffff880`009baeb0 fffffa80`091d3010 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009bad00 fffff800`0300de8f : 00000000`0000000b 00000000`00000001 fffff880`009baf30 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009bad40 fffff800`030c54ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff880`009bad70 fffff800`030c5353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009baeb0 00000000`52b5fae0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    00000000`251bfd58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x52b5fae0


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: AuthenticAMD

    IMAGE_NAME: AuthenticAMD

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

    BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

    Followup: MachineOwner
    ---------


    I'm not entirely sure how to go about fixing this issue, I never seem to crash doing anything else only during DOTA2, so maybe I have some sort of driver issue? I checked everything I could think of and I feel like I should be up to date, but this BSOD problem is really something else to me =/

    Thanks for the help,
    Drew
    Last edited by Noctrim; 12 Aug 2013 at 02:02. Reason: Didn't Read Post Rules First =/
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    BCCode 124 is mainly caused by defective hardware, possible causes involve the CPU, RAM or GPU. Here the likely cause if your CPU.

    Test your RAM sticks individually RAM - Test with Memtest86+
    Shall any errors appear you should replace your RAM sticks(s).

    If the RAM test comes clean proceed to test your CPU with Prime95. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs).

    Note that this test may overheat the CPU, ensure proper cooling.

    Stop 0x124 - what it means and what to try

    Post back with your results.
      My Computer


  3. Posts : 2
    Windows 7 home 32 bit
    Thread Starter
       #3

    6 passes 1511 errors
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    Noctrim said:
    6 passes 1511 errors
    Means that the RAM is indeed defective, replace the bad sticks.
      My Computer


 

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