Blue Screen Error on Windows 7 Home Premium x 64

NickFil · 12 Aug 2013

Hello ,

2 months ago i change my CPU , MotherBoard and my RAM . When i try to play a game after approximately 5-20 minutes a bluescreen will show up . So i googled to find a solution to my problem and i was suggested to use SF_Diagnostic in order to find the "problems". I would really need some help over here cause i spended almost 600 $ and i've started to believe that i just lost 600 $ from my wallet .

Arc · 12 Aug 2013

Hello NickFil.

You are facing stop 0x124 BSOD, which is mainly a hardware level error.

In that situation, better you dont virtualize hardware. Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

Double click to open it.
Click this button only:
If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know about the wattage of the PSU.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
________________________________________________________________________
BSOD ANALYSIS:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80050ec028, b6002000, ca000135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80050ec028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6002000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000ca000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  iw3mp.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02f6ba88 fffff800`0360aa3b : 00000000`00000124 00000000`00000000 fffffa80`050ec028 00000000`b6002000 : nt!KeBugCheckEx
fffff880`02f6ba90 fffff800`0319e443 : 00000000`00000001 fffffa80`050edea0 00000000`00000000 fffffa80`050edef0 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6bad0 fffff800`0360a700 : 00000000`00000728 fffffa80`050edea0 fffff880`02f6be30 00000000`00000000 : nt!WheaReportHwError+0x263
fffff880`02f6bb30 fffff800`0360a052 : fffffa80`050edea0 fffff880`02f6be30 fffffa80`050edea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6bc80 fffff800`035fde8f : 00000000`00000006 00000000`00000001 fffff880`02f6beb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6bcc0 fffff800`030864ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02f6bcf0 fffff800`03086353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6be30 00000000`0064d430 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`13d3f748 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x64d430


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------

2: kd> !errrec fffffa80050ec028
===============================================================================
Common Platform Error Record @ fffffa80050ec028
-------------------------------------------------------------------------------
Record Id     : 01ce978697bd3b45
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 8/12/2013 18:13:13 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80050ec0a8
Section       @ fffffa80050ec180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Read
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000100f43
Processor ID  : 0x0000000000000002

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80050ec0f0
Section       @ fffffa80050ec240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000002
CPU Id        : 43 0f 10 00 00 08 04 02 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa80050ec240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80050ec138
Section       @ fffffa80050ec2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL1_DRD_ERR (Proc 2 Bank 0)
  Status      : 0xb6002000ca000135
  Address     : 0x0000000128e35800
  Misc.       : 0x0000000000000000