BSOD while connecting. DRIVER.IRQL.NOT.LESS.OR.EQUAL.ndis.sys

Lexis · 13 Aug 2013

If I'm connected to the internet via a router everything works fine.

When I put the cable directly into the computer, then set up the PPoE connection, when connecting I get a BSOD with the following message:

DRIVER_IRQL_NOT_LESS_OR_EQUAL (ndis.sys)

I use Win 8 x64. I realise this is Win 7 forums but I really could use some help guys.

Cheers.

Arc · 13 Aug 2013

Hello Lexis.

You uploaded a solitary crash dump, unfortunately which is not executable, it is not fully recorded.

Post it following the Blue Screen of Death (BSOD) Posting Instructions. It will give us some more info.

Lexis · 13 Aug 2013

I've been trying to get a complete memory dump. I modified the system settings but no memory.dmp file is being created by the system. I've been checking for it after the BSODs. I chose to create a complete dump but the file is never there. Page file is set to 4500 mbs (4 GB RAM) so that isn't the problem?

Arc · 13 Aug 2013

A minidump would be enough I think; if accompanied by the other files as per the posting instructions.

Lexis · 13 Aug 2013

Thanks guys. New attachment is up in the original post.

Arc · 13 Aug 2013

So it is windows 8.

Here RAS PPPoE mini-port/call-manager driver (a system element) is failing. It is failing due to malfunctioning Realtek RTL8139/810x Family Fast Ethernet NIC driver.

Code:

BugCheck D1, {29, 2, 0, fffff88001ab91da}

*** WARNING: Unable to verify timestamp for Rtnic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
Probably caused by : raspppoe.sys ( raspppoe!DerefPppoePacket+197 )

Followup: MachineOwner
---------

And, the Realtek RTL8139/810x Family Fast Ethernet NIC driver is very old.

Code:

fffff880`04da2000 fffff880`04db4000   Rtnic64  T (no symbols)           
    Loaded symbol image file: Rtnic64.sys
    Image path: \SystemRoot\system32\DRIVERS\Rtnic64.sys
    Image name: Rtnic64.sys
    Timestamp:        Fri May 30 20:42:23 2008 (48401957)
    CheckSum:         00015B78
    ImageSize:        00012000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Realtek .

Let us know the results.

Lexis · 13 Aug 2013

Tried to update the network drivers via installer. Then copy and pasted the drivers in the system32/drivers folders just to be sure. Result is the same. Just to confirm I didn't mess it up, I verified the file version of rtnic64.sys

File version is 6.111.723.2009 as per the latest version on the site.

New logs in attachment

Arc · 13 Aug 2013

The file is updated though .....

Code:

fffff880`051b3000 fffff880`051c5000   Rtnic64  T (no symbols)           
    Loaded symbol image file: Rtnic64.sys
    Image path: \SystemRoot\system32\DRIVERS\Rtnic64.sys
    Image name: Rtnic64.sys
    Timestamp:        Thu Jul 23 19:33:10 2009 (4A686D9E)
    CheckSum:         0000FDB9
    ImageSize:        00012000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

But the update is not an update actually, that you can see. May be realtek discontinued with this device.

In that situation, it will be better to have an alternative network adapter.