BSOD playing dota2


  1. Posts : 5
    Windows 7 64 bit.
       #1

    BSOD playing dota2


    I receive randomly BSOD while dota2 is running with the following signature:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1044

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    I just formated so that should not be the issue. I expect graphic drivers or RAM to be the problem.

    Torris.
      My Computer

  2.    #2

    Code:
    BugCheck 1E, {0, 0, 0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
    Code:
    Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
    Code:
    EXCEPTION_RECORD:  fffff88002f1ba58 -- (.exr 0xfffff88002f1ba58)
    ExceptionAddress: 0000000000000000
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000008
       Parameter[1]: 0000000000000000
    Attempt to execute non-executable address 0000000000000000
    It seems that the driver has attempted to execute a page of virtual memory with a non-execute protection bit.

    Code:
    1: kd> lmvm atikmdag
    start             end                 module name
    fffff880`048a3000 fffff880`051d7000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Apr 20 02:53:29 2011 (4DAE3C99)
        CheckSum:         008E91DD
        ImageSize:        00934000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your AMD/ATI graphics card driver seems to be outdated and causing problems, please update to the latest WHQL version from here - AMD Graphics Drivers & Software

    WHQL
    Release Date: April 24th 2013
    Version: 13.4
    In Device Manager: 12.104
    Note: Do not install the CCC (Catalyst Control Centre)

    No AV protection? If so,

    Install and perform full scans with:

       Information
    Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

    You can also view this thread for a complete free and lightweight security protection combination:
      My Computer


  3. Posts : 5
    Windows 7 64 bit.
    Thread Starter
       #3

    I still have problem after installing the suggested drivers. I also tried to format again just to make sure any old drivers got cleaned.

    So now I basically got only; newest display drivers, steam and dota2. Still receive BSOD.
      My Computer

  4.    #4

    Please follow - Blue Screen of Death (BSOD) Posting Instructions

    Do this each time you have a new BSOD, I can't provide much help without dump files.
      My Computer


 

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