I'm sorry, I left a post but it didn't load correctly. After the last go-around, I discovered a few drivers had not been properly loaded (the one that gave it away was the touch pad). The laptop was just using some generic Microsoft drivers (I am assuming). I went to the manufacturer website and downloaded the correct drivers, and it seems as though the error has gone away.

I always suspected something along these lines, since it is a new computer that did it from day one and it also does it on a co-workers laptop (purchased at the same time).

Thank-you for the time spent on this.