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Windows 7: Help with BSOD (page fault in nonpaged area)

15 Aug 2013   #11
grazia15

Windows 7
 
 

Done!


My System SpecsSystem Spec
.
15 Aug 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Clean and confirm the prompt.


Upload the log : The log file is at C:\AdwCleaner[n].txt

Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file
My System SpecsSystem Spec
15 Aug 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Open Notepad . Inside Notepad paste the highlighted text inside notepad

start
Winlogon\Notify\WB: C:\Program Files (x86)\Stardock\MyColors\fast64.dll [X]
HKCU\...\Run: [Google Update] - C:\Users\Di Grazia\AppData\Local\Google\Update\GoogleUpdate.exe [116648 2012-07-13] (Google Inc.)
HKCU\...\RunOnce: [FlashPlayerUpdate] - C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe -update plugin [814472 2013-06-11] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [] - [x]
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Stardock MyColors.lnk
ShortcutTarget: Stardock MyColors.lnk -> C:\Program Files (x86)\Stardock\MyColors\SDDelayedLaunch.exe ()
Startup: C:\Users\Di Grazia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\_uninst_.lnk
ShortcutTarget: _uninst_.lnk -> C:\Users\Di Grazia\AppData\Local\Temp\_uninst_.bat ()
S3 ZTEusbmdm6k; system32\DRIVERS\ZTEusbmdm6k.sys [x]
S3 ZTEusbnmea; system32\DRIVERS\ZTEusbnmea.sys [x]
S3 ZTEusbser6k; system32\DRIVERS\ZTEusbser6k.sys [x]
2013-07-17 12:26 - 2009-07-14 02:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-07-16 16:46 - 2012-08-19 03:29 - 00002198 _____ C:\Users\Di Grazia\config.xml
C:\Windows\System32\mctadmin.exe
end


Click on File ====> Save As

File Name : Fixlist.txt

Save as type : All Files

Location : Desktop

Click on the [Save] button .

Open FRST tool again from the Desktop and click on the [Fix] button . Once complete it will create a new log called Fixlog.txt . Upload the new log created in your reply . It should be on the desktop .
My System SpecsSystem Spec
.

15 Aug 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

More research your BSOD was caused by a driver that goes with Kaspersky . Click on the link below to uninstall Kaspersky

Kaspersky Removal Tool

Install Microsoft Security Essentials

Microsoft Security Essentials x64-bit
My System SpecsSystem Spec
15 Aug 2013   #15
grazia15

Windows 7
 
 

YES! Uninstalling Kaspersky solved the problem! Thank you VistaKing, you are the man!!!
My System SpecsSystem Spec
Reply

 Help with BSOD (page fault in nonpaged area)




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