Random freeze

Anak said:

I notice in your SystemInfo.txt file that you have:

Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Connection Name: Local Area Connection
Status: Hardware not present

Atheros drivers can cause headaches for Windows 7, if the hardware is not present and you are not using any card that needs the atheros drivers, please un-install the driver(s) and see if that helps.

I also would like you to run this: Windows Genuine and Activation Issue Posting Instructions and post the results in your next reply. There can be inconsistencies in the activation that can cause the problems you are having, and this report will help us find them.

How do I uninstall the audio driver?

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A9BAB41C-D5DE-4955-AAC0-5ADE25E57B0D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A9BAB41C-D5DE-4955-AAC0-5ADE25E57B0D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-297805852-4044281024-2569724378</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>N53Jq</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>N53Jq.211</Version><SMBIOSVersion major="2" minor="6"/><Date>20110125000000.000000+000</Date></BIOS><HWID>08603A07018400FE</HWID><UserLCID>0816</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-2070-7601.0000-1782013
Installation ID: 010002631353486341332796267296022834252711231794720650
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 12-09-2013 17:32:42

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GHG49IpmlFsB0LIyKRkqZcNEJRo7nZW

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			_ASUS_		Notebook
  FACP			_ASUS_		Notebook
  DBGP			_ASUS_		Notebook
  HPET			_ASUS_		Notebook
  MCFG			_ASUS_		Notebook
  ECDT			_ASUS_		Notebook
  SLIC			_ASUS_		Notebook
  SSDT			PmRef		CpuPm
  DMAR			INTEL 		CP_FIELD

Arc said:

Atheros 8131 is the onboard LAN controller.
Apparently it is working.

Code:

l1c    NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller    c:\windows\system32\drivers\l1c62x64.sys    Kernel Driver    <STARTED>Yes    Manual    Running    OK    Normal    No    Yes

If Hardware not present, it is either the motherboard is corrupted or the driver software is not properly installed.

AR8131 is not updated lately over the OP's current installed version.

Code:

L1C          NDIS Miniport Driver f Kernel        04-03-2010 07:32:36

Version: 1.0.0.36is available on Drivers for Atheros AR8131 and Windows 7 which is released on 2010-10-22.
That is the latest there.

If network is a problem there and the OP uses the wireless connection, that is damn old.

Code:

NETw5s64     Intel(R) Wireless WiFi Kernel        15-09-2009 20:40:39

Update to Intel® My WiFi Dashboard Software is needed for his Intel® Centrino® Wireless-N 1000.

The FrescoLogic XHCI is also not working. An attempt to update it is a must, get it from FRESCO LOGIC INC.===Leap into SuperSpeed===.

Some attempt to update BIOS and Chipset would be worthy here. https://www.asus.com/Notebooks_Ultra...N53Jq/#support

** And guys, it appears that we are working on a multiple thread single issue. Have a look : https://www.sevenforums.com/bsod-help...iewer-log.html

How do I instal the Atheros AR8131 driver? Where do i copy those files?

Arc said:

topsecret97 said:

This is one stupid things on computers, people that don't know anything about pcs how they update this kind of drivers and etc? Windows update should do it all xD
And I have alread updated all the drivers you said

All?

• Atheros LAN
• Intel WiFi
• FrescoLogic USB3
• BIOS
• Chipset

Is so, now enable Driver Verifier.

Driver Verifier - Enable and Disable

Follow all the steps carefully. When you are on step 5, dont select any driver provided by "Microsoft" and "unknown".

Now run the PC with Driver Verifier enabled for next 24 hours or next BSOD/System freeze/restart.

Then Disable Driver Verifier and post it following the Blue Screen of Death (BSOD) Posting Instructions.

Enabled, tomorrow I will say something

You have Enterprise as the licensed OS for this installation, but Enterprise is used by business and organizations maintained and activated by IT departments.

Please explain how you are legally using Enterprise version.