BSOD - Several BSOD errors - Frequently

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    Is it crashing before reaching desktop?

    Driver verifier is supposed to crash, and we need to see those crash dumps. But if crashes take place before desktop, the dumps will not be recorded.

    So, boot into safe mode and disable verifier. Then boot normally and try it again ... but dont select any driver provided by "microsoft" and "unknown" .... hopefully the subsequent crashes will occur after reaching the desktop.

    Then, after it crashed a couple of times, post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  2. Posts : 12
    Windows 7 Home Professional
    Thread Starter
       #12

    Hello Arc..

    It crashed after booting in to windows, I have made the zip file as instructed, please have a look at this..

    Its been 20min still working fine not crashed yet...hmmm

    Thank you
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    The Verifier enabled crash dump is not getting anything clearly, but it is giving us some hint of a failing storage controller.
    Code:
    fffff880`0318bad8  fffff880`012ef5c4 iaStorA+0x745c4
    fffff880`0318baf8  fffff880`012e9843 iaStorA+0x6e843
    fffff880`0318bb18  fffff880`012e9b7f iaStorA+0x6eb7f
    fffff880`0318bb48  fffff880`012820fe iaStorA+0x70fe
    fffff880`0318bb60  fffff800`02a9ca95 nt!KiIpiInterrupt+0x135
    fffff880`0318bb78  fffff880`0127ca8b iaStorA+0x1a8b
    iaStorA is the Intel(R) 5 Series 4 Port SATA AHCI Controller, (c:\windows\system32\drivers\iastora.sys). It is often troublesome. Now disable Verifier. It may not crash again, other than a reboot.

    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

    When done, upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
      My Computer


  4. Posts : 12
    Windows 7 Home Professional
    Thread Starter
       #14

    Hello Arc

    I have uninstalled that Intel Rapid Storage thing, and restarted, then the device manager had no intel items under IDE ATA/ATAPI.

    I tried to get that msinfo32.nfo file but system started crashing again. I had to hard shutdown it now I have to wait for a whilst before I can start my laptop otherwise I keep getting these

    0x00000001E
    0x00000007E
    Errors a lot.

    I am really feel awful with this situation.

    I will upload the msinfo32.nfo as soon as possible. Please help me fix this BSOD issue.


    Thanking you.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    OK ... try to post following the Blue Screen of Death (BSOD) Posting Instructions. It will contain all that we need to see.
      My Computer


  6. Posts : 12
    Windows 7 Home Professional
    Thread Starter
       #16

    Hello Arc

    I am uploading all the things you have asked. Please do let me know whats wrong, it crashes frequently and its very noisy as well that fan.


    thanks
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    Congrats on removing RST successfully. Your storage controller is the system native controller now, which never causes a BSOD on itself.
    Code:
    Name    Standard AHCI 1.0 Serial ATA Controller
    Driver    c:\windows\system32\drivers\msahci.sys (6.1.7601.17514, 30.38 KB (31,104 bytes), 21/11/2010 08:53)
    But still it is crashing. It is also revealing that there are some issues with the display driver. Its failing.
    Code:
    fffff880`03f9cc98  fffff880`04ad6d72Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x1dd72
    And the driver is really very old.
    Code:
    fffff880`04ab9000 fffff880`050de000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Jan 14 10:28:19 2010 (4B4EA46B)
        CheckSum:         005D2FCD
        ImageSize:        00625000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update your ATI/AMD display driver.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

    Moreover, both the latest crashes indicated to "hardware".
    Code:
    BugCheck A, {11, 2, 0, fffff80002af2acc}
    
    Probably caused by : hardware ( nt!KeUnstackDetachProcess+19c )
    
    Followup: MachineOwner
    -----------------------------------------------------------------
    BugCheck 3B, {c0000005, fffff80002aaa73e, fffff88003f9cfe0, 0}
    
    Probably caused by : hardware ( nt!ExInitializeResourceLite+ee )
    
    Followup: MachineOwner
    ---------
    So you need to check the stability and performance of your hardware too.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
      My Computer


  8. Posts : 12
    Windows 7 Home Professional
    Thread Starter
       #18

    Hello Arc

    Thank you so much, well about the memory test, I have already completed that the first time you told me. I got 9 passes without any errors. (Memtest86+ v4.20)

    I will do the ATI upgrade and the laptop gets hot sometimes but to be honest laptop restarts more than I can even work on something, I will do the test speecy and upload the data.

    Thank you.
      My Computer


  9. Posts : 12
    Windows 7 Home Professional
    Thread Starter
       #19

    Hello there

    When I try to run the furmark test my laptop crashed in like 2 min. What should I do.

    Thank you.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #20

    kshatriyan said:
    Hello there

    When I try to run the furmark test my laptop crashed in like 2 min. What should I do.

    Thank you.
    Take the laptop to a technician ... ask him to replace the GPU. Or if it is within warranty, use it.
    That is enough reason to indicate hardware failure in both of your latest dumps we checked.
      My Computer


 
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