New
#1
BSOD during hibernate on a new laptop (reboots immediately)
New Dell Latitude E5530 w/ docking station.
I have a Dell monitor hooked up HDMI directly to laptop, another dvi thru the docking station. I leave the laptop constantly closed and use both monitors.
I think this is important because I noticed if I turned off both monitors I'd hear the windows sound for 'devices disconnecting' and then the computer would seem to instantly go into hibernate mode... and reboot with a quick BSOD (I turned a monitor back on to see what was going on).
I'd have to sign back in after a reboot, and Windows Recovered from an Unexpected Error would appear.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002A98325
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Attached per forum instruction is my zip file. It also crashes if I left the computer on untouched for a few hours.
I changed settings yesterday for 'what to do when the lid is closed' to basically do nothing... and now it seems to work better while only going to sleep after a long period of inactivity.
I think the problem is only when it hibernates but just an uneducated guess.
Other computer particulars are in my profile. My first post to this forum so I'm hoping I gave you proper and correct format info. Thank you.