Random BSOD during normal use


  1. Posts : 1
    Windows 7 Professional x64
       #1

    Random BSOD during normal use


    Hello all, I am recently having a BSOD problem that started Monday (the 12th). It seems to happen about an hour after use each time I turn on the computer, regardless of what apps I'm running at the time. I'm at a little of a loss about what is causing this and would appreciate any help or advice. Thank you!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.
    Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.
      My Computer


 

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