... I'm helping a friend look at a problem he's been having with his machine. He says it's been randomly dying on him recently. I tried to use Blue Screen View and it suggested a problem with ntoskrnl.exe, but I'm afraid that's as far as I'm technically able to go. I've attached the info from the SF Diagnostic tool here... Thanks in advance for your help.
Hi Bhudie,
Your logs show Kaspersky to be contributing to your BSOD issues:
Please remove Kaspersky:Code:start end module name fffff880`033de000 fffff880`033e8000 klim6 fffff880`04250000 fffff880`0427d000 knepsService articles
As an alternative, please download and install:
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.
NoteOnce downloaded, update and run a full system scan
Also your Intel(R) 82579V Gigabit Network Connection driver is causing issues:
See if there is an updated driver available using the Intel Driver Update Utility:Code:fffff880`0f657000 fffff880`0f6d8000 e1c62x64
Cheers
Dave
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