BSOD when pc is left or during games the system shuts down.

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  1. Posts : 1,454
    Windows 7 ultimate x64
       #21

    hi

    Based on the logs i can see that the system shutdown at high temp as shown by ACPI

    Code:
    Event[8470]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2013-08-24T17:33:07.682
      Event ID: 89
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Adam-PC
      Description: 
    ACPI thermal zone ACPI\ThermalZone\TZ00 has been enumerated.             
    _PSV = 0K             
    _TC1 = 0             
    _TC2 = 0             
    _TSP = 0ms             
    _AC0 = 358K             
    _AC1 = 328K             
    _AC2 = 273K             
    _AC3 = 273K             
    _AC4 = 273K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 379K             
    _HOT = 0K             
    _PSL - see event data.
    
    Event[8471]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2013-08-24T17:33:07.682
      Event ID: 89
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Adam-PC
      Description: 
    ACPI thermal zone ACPI\ThermalZone\TZ01 has been enumerated.             
    _PSV = 379K             
    _TC1 = 1             
    _TC2 = 5             
    _TSP = 1000ms             
    _AC0 = 0K             
    _AC1 = 0K             
    _AC2 = 0K             
    _AC3 = 0K             
    _AC4 = 0K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 379K             
    _HOT = 0K             
    _PSL - see event data.
    Thats 379K or 105.85 deg C.. thats way hot !!.

    Are you overclocking ??? are the fans clogged by dust ?? try cleaning the GPU and CPU fans with an air can or blower.

    Checking the BSOD dumps... i see this

    Code:
    2: kd> !sysinfo cpuspeed
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3403
    Try resetting the bios setting to defaults..

    Do these first... so we can move on the next stage of troubleshooting
      My Computer


  2. Posts : 18
    Windows 7 64 bit
    Thread Starter
       #22

    I'm not over clocking tho I will go reset the bios the case is well ventilated tbf tho its only a stock cooler I'm using and the fans are clean tho I haven't touched the bios settings so they should all be default settings
      My Computer


  3. Posts : 18
    Windows 7 64 bit
    Thread Starter
       #23

    I went into the bios and could only see the optimal bios setting I used it but nothing changed I don't think I hadn't messed with he bios before either as I wasn't really interested in over clocking
      My Computer


  4. Posts : 3,056
    Windows 10
       #24

    Are you willing to perform hardware tests?

    In the mean time:

    Arc said:
    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If memtest comes free from errors, enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  5. Posts : 18
    Windows 7 64 bit
    Thread Starter
       #25

    I ran memtest again that's still come back fine I ran whocrashed and it come back I had a bugged intel rapid storage driver n that the CPU caused a trap kernel didn't catch and one that can't be identified
      My Computer


  6. Posts : 3,056
    Windows 10
       #26

    Upload the new dumps then :) .
    Also do run Driver Verifier noted in the post above.
      My Computer


  7. Posts : 18
    Windows 7 64 bit
    Thread Starter
       #27

    I have to go work now but when I'm home I will send them thank you shall I upload them how I did b4
      My Computer


  8. Posts : 3,056
    Windows 10
       #28

    Yes using SFDT.
    I assume that by your statement that you tested the RAM properly and as instructed.
      My Computer


  9. Posts : 18
    Windows 7 64 bit
    Thread Starter
       #29

    ok guys i have re installed everything from scratch again windows 7 that is, re seated all my drivers i have ran memtest, chkdisk and everything yetwith no errors, now i get a BSOD when shutting down my pc. I am uploading the dump files please get back to me and explain what the dump files mean thank you.
      My Computer


  10. Posts : 3,056
    Windows 10
       #30

    Boot into you BIOS and look for SATA Mode what is the value set to (ie AHCI/RAID/IDE)?
      My Computer


 
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