Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Kernel Power - Event ID 41 - Task Category 63 (spontaneous improper sh

19 Aug 2013   #1

Kernel Power - Event ID 41 - Task Category 63 (spontaneous improper sh

BSOD happen only recently...

My System SpecsSystem Spec
19 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi packman888,

Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000352b67, fffff880088f5fe0, 0}

Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::SetShape+157 )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000352b67, Address of the instruction which caused the bugcheck
Arg3: fffff880088f5fe0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

fffff960`00352b67 488b5508        mov     rdx,qword ptr [rbp+8]

CONTEXT:  fffff880088f5fe0 -- (.cxr 0xfffff880088f5fe0)
rax=fffff880088f6a08 rbx=0000000000000000 rcx=fffff900c076bbd0
rdx=fffff900c00d2280 rsi=0000000000000000 rdi=fffff900c076bbd0
rip=fffff96000352b67 rsp=fffff880088f69c0 rbp=0000000000000018
 r8=000000000712ff11  r9=000000000000ff12 r10=000000000002fd36
r11=fffff880088f69f0 r12=0000000000000001 r13=fffff900c00d2280
r14=fffff900c00d2280 r15=8000000000001000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
fffff960`00352b67 488b5508        mov     rdx,qword ptr [rbp+8] ss:0018:00000000`00000020=????????????????
Resetting default scope




PROCESS_NAME:  dwm.exe


LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff96000352b67

fffff880`088f69c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!SFMLOGICALSURFACE::SetShape+0x157

fffff960`00352b67 488b5508        mov     rdx,qword ptr [rbp+8]



FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  win32k.sys


STACK_COMMAND:  .cxr 0xfffff880088f5fe0 ; kb


BUCKET_ID:  X64_0x3B_win32k!SFMLOGICALSURFACE::SetShape+157

Followup: MachineOwner
My System SpecsSystem Spec

 Kernel Power - Event ID 41 - Task Category 63 (spontaneous improper sh

Thread Tools

Similar help and support threads
Thread Forum
BSOD computer keeps restarting (kernel-power 41 task category 63)
I am having extremely frequent reboots, I built this computer brand new and im trying to figure out which parts are faulty... Have reformatted multiple times, updated all drivers etc... right now it's at a point where it reboots every time I open my mining software I have followed the BSOD...
BSOD Help and Support
New Build Kernel-Power Event ID:41 Task Category (63)
OK just built an new PC everything is working great but I have 2 strange issues. 1) if I switch off power by the mains then switch it back on then turn on the PC it starts to boot for 2/3 seconds then turns off then restarts again and boots normally. 2) Randomly last night it randomly...
BSOD Help and Support
Multiple BSOD Event ID - 41 Task Category (63) Source - Kernel Power
Hey guys I keep getting the BSOD. 28 times in the last week and is bugging me. Just wondering if you can help me fix this. Would be very much appreciated. - <Event xmlns=""> - <System> <Provider Name="Microsoft-Windows-Kernel-Power"...
BSOD Help and Support
BSOD playing Guild Wars 2, kernel event id 41 task category(63)
Hiya My computer has started blue screening randomly. It happens occasionally while playing league of legends and will always crash within about the first few min of playing guild wars 2. I think it might be a faulty motherboard. Almost a year ago my computer was blue screening and i sent the...
BSOD Help and Support
Kernel-Power: Event ID 41 - Task Category (63) BSOD's
I've been having this problem from some time now. My computer randomly locks up, it's not shutting down or going to blue screen. It just locks up and stays there until I hard reset the entire computer. My computer specs. Intel Quad-Core i7-920 L3 Cache 8MB 2.67Hz 2.79Ghz 2793 Mhz. Nvidia...
BSOD Help and Support
[New Windows 7 Laptop] BSOD Kernel-Power Event ID 41 Task Category 63
Howdy. I've had my laptop since Christmas Day and it has BSOD 3 times: today, on the 28th and the 29th. The Event Viewer tells me that the critical errors were Kernel-Power Event ID 41 Task Category (63). Here are the details of the critical errors: - System - Provider ...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:08.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App