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Windows 7: BSOD errors after failed CCC update

19 Aug 2013   #1
MassaTheChamp

Windows 7 Ultimate x64
 
 
BSOD errors after failed CCC update

Hello!

I don't remember what happened to cause this, but I wasn't able to have Windows full screen, there were black borders. I also couldn't select 1920 x 1080 in Catalyst Control Center under Desktop Area - Basic anymore. So i decided to update the CCC. During the update my PC crashed. Then I could only start it in safe mode and only after i cleared CMOS, otherwise I was getting stop codes, usually different every time. After a few headaches i managed to reinstall the CCC (after using Driver Sweeper) and my PC seemed to be repaired. Still, i couldn't use the 1920 x 1080 under Basic, but i could choose 1080p under HDTV and then use scaling to have the picture full screen. Yesterday, during a poker session, for which i use 2 monitors and a bunch of poker software (Holdem Manager 2, Table Ninja, Tournament Shark), my PC crashed again, with the error code D1. Minidump wasn't created for some reason.

I had error codes three times (about a month apart) before the CCC driver update. Twice the F4 and once the 101.

After the failed CCC driver installation i had these codes in order: D1 (jraid.sys), 7E, 3B, 3B (atikmdag.sys), FC, 50, 7E (Rt64win7.sys), 1E (Rt64win7.sys), 7E, 1E (USBPORT.sys), 50 (ks.sys), D1 (jraid.sys).

The only thing i did since yesterday's crash was doing the ATI Radeon HD 5700's driver rollback in device manager, from version 9.12.0.0 (12/19/2012) to 9.2.0.0 (9/27/2012) and disabled the "faulty" USB. I was getting the "USB Device not recognized" message after startup. This message started appearing after the failed graphics driver update.

Thank You for helping.


My System SpecsSystem Spec
.
19 Aug 2013   #2
x BlueRobot

 

Code:
0: kd> lmvm jraid
start             end                 module name
fffff880`010c7000 fffff880`010e7000   jraid    T (no symbols)           
    Loaded symbol image file: jraid.sys
    Image path: \SystemRoot\system32\DRIVERS\jraid.sys
    Image name: jraid.sys
    Timestamp:        Thu Oct 29 08:14:20 2009 (4AE94EDC)
    CheckSum:         000282C3
    ImageSize:        00020000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your JMicron RAID Driver seems to causing problems and is very outdated, please update the driver from here - Driver

Code:
0: kd> lmvm Rt64win7
start             end                 module name
fffff880`07833000 fffff880`078d3000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\
    Image name: Rt64win7.sys
    Timestamp:        Tue Sep 27 15:50:33 2011 (4E81E2B9)
    CheckSum:         0009FB77
    ImageSize:        000A0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC driver seems to be causing problems, please update the driver from here - Realtek

Code:
6: kd> lmvm atikmdag
start             end                 module name
fffff880`0780a000 fffff880`0837d000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Mar 29 02:27:04 2013 (5154FBF8)
    CheckSum:         00B25604
    ImageSize:        00B73000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the graphics card driver to the latest WHQL version without CCC, updates available from here - AMD Graphics Drivers & Software

Quote:
WHQL
Release Date: April 24th 2013
Version: 13.4
In Device Manager: 12.104
Remove:

Code:
Start Menu\Programs\DAEMON Tools Lite
Quote   Quote: Originally Posted by Arc View Post
Download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or ImgBurn.

Reduce the number of programs at startup, to avoid any driver or program conflicts:Keep your AV program enabled at boot.
My System SpecsSystem Spec
19 Aug 2013   #3
MassaTheChamp

Windows 7 Ultimate x64
 
 

Hey!

Thanks for helping. I removed Deamon Tools and installed the Realtek driver. But i don't know which Jmicron RAID Driver should i install. All the latest drivers in 1394, CardReader, Ethernet, Sata_Controller folders? Both the Filter and WinDrv in 1394 folder?
I also don't see the option to download and install just the WHQL driver without the CCC. What should i do?
My System SpecsSystem Spec
.

20 Aug 2013   #4
x BlueRobot

 

Use the Custom Installation option - Can you install drivers without installing CCC?

Are you running a RAID configuration? Post a screenshot of your Disk Management snap in window - Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
20 Aug 2013   #5
MassaTheChamp

Windows 7 Ultimate x64
 
 

Hey!

I installed the latest video driver without the CCC. Although i had an error, everything installed successfully, except "install package".

I'm pretty sure I don't have the Raid configuration. Should i leave the JMicron RAID Driver alone?
My System SpecsSystem Spec
21 Aug 2013   #6
x BlueRobot

 

You can simply remove that driver from your system since your not using RAID. I would recommend using this tutorial to help you - Drivers - Clean Left over Files after Uninstalling
My System SpecsSystem Spec
31 Aug 2013   #7
MassaTheChamp

Windows 7 Ultimate x64
 
 

Hi!

I'm really sorry for a late response, i had some personal problems and had to move to a different location.
Yesterday I had another BSOD while purging hand histories within HM, basically deleting oldest ones, which is a 2 day process since my database is so big. Being stupid, i changed windows theme from aero to windows 7 basic while the program was working in the background, which probably caused the crash. The error was jraid.sys which i hadn't removed yet. Should i remove all of the files from JMicron or just the jraid.sys?

Thank You for your help!
My System SpecsSystem Spec
01 Sep 2013   #8
x BlueRobot

 

Remove all the entries for that driver :)
My System SpecsSystem Spec
03 Sep 2013   #9
MassaTheChamp

Windows 7 Ultimate x64
 
 

OK, done :) Thanks, I hope the problem is solved.
My System SpecsSystem Spec
03 Sep 2013   #10
x BlueRobot

 

Thanks for removing the driver, please leave this thread open for a few more days and then report back if you have any more BSODs or problems :)
My System SpecsSystem Spec
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 BSOD errors after failed CCC update




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