BSOD suddenly when browsing website,listen mp3 and open some pdf files


  1. Posts : 6
    Windows 7 Home Premium 32bit
       #1

    BSOD suddenly when browsing website,listen mp3 and open some pdf files


    I was using my computer as normal. Not opening any videos or game. Just browsing Facebook, opening multiples PDF files and listen to music, and the computer start to Blue crash few times a day.
    Attached is the SF Diagbistic result, hope you guys can recommend what I can do.
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi Yapshin,

    From your logs:

    Code:
     
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {693888a1, 2, 0, 8ae18509}
    *** WARNING: Unable to verify timestamp for aswTdi.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
    *** WARNING: Unable to verify timestamp for pwipf6.sys
    *** ERROR: Module load completed but symbols could not be loaded for pwipf6.sys
    Probably caused by : pacer.sys ( pacer!PcFilterSendNetBufferLists+2e )
    Followup: MachineOwner
    ---------
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Uninstall Webroot Desktop Firewall as it is contributing to your BSOD's and may be
    conflicting with AVAST:

    Code:
     
    Driver: pwipf6.sys
    Refers to: Webroot Desktop Firewall 
    Website: :ar: Support for Individuals & Families | Webroot
    After you have removed the program, reboot and if you still experience BSOD's
    then uninstall AVAST:

    http://www.avast.com/uninstall-utility

    As an alternative, please download and install:

    Microsoft Security Essentials.
    Recommended from a strict BSOD perspective, compatibility & stability
    compared to other antiviruses/internet security software. It will use Windows Firewall.

       Note
    Once downloaded, update and run a full system scan


    Cheers

    Dave
      My Computer


  3. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Thanks a lot.
      My Computer


  4. Posts : 2,014
    Windows 7 Professional 64bit
       #4

    No problem. :)
      My Computer


 

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