Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Stop: 0x0000001E on ntoskrnl.exe

21 Aug 2013   #1

Windows 8 Pro
BSOD Stop: 0x0000001E on ntoskrnl.exe

Working on a Friends Computer who have been getting this error message with every boot into the OS, (although it boots into the Desktop, Win 7 Home, then BSOD)

Safe Mode works Fine, there seems to be no spyware/virus issues, and hardware checks outs

System is a DELL Inspiron 620s

Attached is the Dump file

Thanks in Advance for the Assist

Jose Torres

My System SpecsSystem Spec
21 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit


*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa80084e1610, 0, 7fffffa8000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4987d )
Followup: MachineOwner
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

I would suggest removing Mcafee as it may be causing issues:
How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

As an alternative, please download and install:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Note   Note
Once downloaded, update and run a full system scan

Then check to see if your issue still exists?

What hardware have you tested?


My System SpecsSystem Spec

 BSOD Stop: 0x0000001E on ntoskrnl.exe

Thread Tools

Similar help and support threads
Thread Forum
BSOD - STOP: 0x0000001E & more
Good Morning! Having some trouble with a laptop given to me by a friend. Attached are the documents requested by the pinned thread. The system is a Dell Inspiron N7110. Also attached is a system configuration from the manufacturer. Not sure if that helps at all. Currently, my...
BSOD Help and Support
BSOD stop 0x0000001e
Got 2 BSOD today with one being stop 0x0000001e and the other IRQL LESS OR EQUAL... not sure why all gpu and cpu ocs are off and are on default and my system is less than a year old with all good quality parts. Thanks
BSOD Help and Support
Need Help on a BSOD STOP: 0x0000001E
Need help on this BSOD that keep coming up. I have re-installed windows multiple times and still get the BSOD. Here is a picture of the BSOD:...
BSOD Help and Support
BSOD STOP: 0x0000001e
System is approx five months old Windows 7 64 bit home premium came preinstalled. Please advise if any additional info is needed. System specs include all devices at time of bsod. I have disconnected the usb drives that were attached
BSOD Help and Support
BSOD - stop: 0x0000001E
I hope someone can help, im really stuck with this problem. The full error is - stop: 0x0000001E (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000) To add to the crash, my pc them does not restart. Sometime i have to leave it for an hour or overnight before it...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:45.
Twitter Facebook Google+