BSOD Blue Screen , error BCP1: FFFFFFFFC0000005

Post it following the Blue Screen of Death (BSOD) Posting Instructions and please dont edit the text input ... font and color etc. It is difficult to read.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Intel Graphics driver is failing here ....

Code:

BugCheck 1000007E, {ffffffffc000001d, fffff88004a14939, fffff88003c19d98, fffff88003c195f0}

Probably caused by : igdkmd64.sys ( igdkmd64+12a939 )

Followup: MachineOwner
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Update the Intel HD Graphics Driver, either from our forum link, Latest Intel HD Graphics Driver for Windows 7, or You may get it from Intel Download Center.
Moreover, you may run the Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.

Avast is causing issues there, too.

avast! File System Minifilter Driver:

Code:

fffff880`08f43c90  fffff880`05fcec13Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
 aswMonFlt+0x5c13

Description here .... Driver Reference Table - aswMonFlt.sys

avast! Self Protection Driver:

Code:

fffff880`08f442e8  fffff880`03f87e90Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
 aswSP+0x8e90

Description here: Driver Reference Table - aswSP.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
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BSOD ANALYSIS:

Code:

BugCheck 1E, {ffffffffc0000005, fffff8800420bd53, 0, ffffffffffffffff}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProfilePerformanceTick+5c7 )

Followup: MachineOwner
--------------------------------------------------------------------------------------
BugCheck 1000007E, {ffffffffc000001d, fffff88004a14939, fffff88003c19d98, fffff88003c195f0}

Probably caused by : igdkmd64.sys ( igdkmd64+12a939 )

Followup: MachineOwner
---------------------------------------------------------------------------------------
BugCheck 3B, {c0000005, 0, fffff88008f43de0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )

Followup: MachineOwner
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3NAD said:

How to install the sp1 i dont have dvd driver ?

Your question is answered in advance ... look back for being sure ....

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

I will check this dump : Attachment 283116 comparing with that file.


Be careful. Upload files here. We have the mechanism to upload files ... and if you follow the instructions given, it is already given to you. No further uploads to other file hosting sites. Thats annoying.

There is no crash dump in the zip that you uploaded.

Attachment 287405

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.