Boot: "Starting Windows" then stops with black screen & active cursor


  1. Posts : 6
    Windows 7 Ultimate x64/Windows 8/Ubuntu/LinuxMint
       #1

    Boot: "Starting Windows" then stops with black screen & active cursor


    Windows 7, after "Starting Windows" stops with a black screen and mouse cursor.

    1. I turned on my desktop PC after more than 3 weeks of non use, it was in its package/box. It booted nicely to the desktop but suddenly showed a BSOD and turned off. I turned it on again and it showed a message saying the processor is overheated, so I turned it off, removed the processor to check if there's enough thermal compound. Thermal compound was OK, but the processor was a bit shaky, not well fitted, so I replaced the processor correctly and then powered it on.

    2. It detected the change I made and asked what system settings it should load, I chose the default CPU settings, in a haste. I didn't read that message well, unfortunately. It showed the error message that Windows wasn't shutdown properly, I chose to load Windows normally. Chkdsk did a disk check, disk passed and it started "Replacing invalid security ID with default security ID". It then started booting; "Starting Windows" and the next screen was just a blank/black screen with the mouse cursor. It's stopped here for hours. I searched for solutions online and tried almost everything I could think of; Repair with Windows installer, bootrec /fixmbr, bootrec /fixboot, marking the disk active, etc. No success! I cannot boot in any mode!

    3. In an attempt to copy my files off the disk, I tried Ubuntu and even installed a new Windows 7 on an unallocated partition on the same disk. The disk was not accessible and its original name has change from C:/ to D:/. This is how the disk structure was:
    *C:/ = contains the new Windows 7 I just installed(test)
    *D:/ = contains my previous Windows 7 which used to be on the C:/
    *E:/ = 100MB reserved system partition
    I tried granting admin permissions to the disk in the Security tab, it found several errors and the operation did not succeed.

    How can I get my Windows back?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Thee first attempt should be a total dismantle and re-seat ... and then follow it:
    Troubleshooting Windows 7 Failure to Start
      My Computer


  3. Posts : 6
    Windows 7 Ultimate x64/Windows 8/Ubuntu/LinuxMint
    Thread Starter
       #3

    merged and moved to original thread


    Thanks mate.
    I'm going to follow the instructions but this is an update; I can now access the disk, but the system reserved partition seems corrupted. How can I restore/recreate the boot partition and make this disk bootable?

    I cannot boot into my previous Windows 7, which is on the D:\. [Attached] is my disk structure/partition, total size: 2TB. The boot partition seems corrupted. It was "automatically" assigned a drive letter, accessible locally and had a folder named "clean". I deleted this folder, renamed the partition System Reserved and marked it as active. Even after deleting the "clean" folder, it still shows 35% of free space, and there's nothing visibly inside this reserved partition, as shown in the picture attached.


    I installed a new WIndows 7 on the C:\ which was unallocated. The D:\ contains my original Windows 7 OS, which I now cannot boot into. It loads showing "Staring Windows" and then leaves me with a black/blank screen with active mouse cursor. The same happens in Safe Mode & all modes. How can I restore the System Reserved and make the D:\ bootable?
    Last edited by Brink; 24 Aug 2013 at 11:15.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    If you follow Troubleshooting Windows 7 Failure to Start it will take it all within its scope.
      My Computer


  5. Posts : 6
    Windows 7 Ultimate x64/Windows 8/Ubuntu/LinuxMint
    Thread Starter
       #5

    OK, I'm working on it. Will report back afterwards.
      My Computer


 

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