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Windows 7: BSOAD while installing the bluetooth driver!

23 Aug 2013   #1

windows 7 professional 64 bit
BSOAD while installing the bluetooth driver!

Hello, thank you for the invaluable free service you're offering since so long!
I got a BSOD while installing the bluetooth driver; I'd like to know why and how to prevent other occurring pls.

Thank you.

My System SpecsSystem Spec
23 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hello cypherinfo.

The BSOD is caused by Avast.

avast! Filtering TDI driver
fffff880`14c88118  fffff880`042b6469Unable to load image aswFW.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswFW.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswFW.SYS
Description here: Driver Reference Table - aswFW.SYS

avast! Virtualization Driver
fffff880`14c880b8  fffff880`04321059Unable to load image aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Description here: Driver Reference Table - aswSnx.SYS

3 months ago you had another BSOD, and avast! Firewall Core Firewall Service was the reason there.
fffff880`14a4b988  fffff880`017a6e6cUnable to load image \SystemRoot\System32\Drivers\aswNdis2.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswNdis2.sys
*** ERROR: Module load completed but symbols could not be loaded for aswNdis2.sys
Description here: Driver Reference Table - aswNdis2.sys

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

You have 26 statrup items . Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec

 BSOAD while installing the bluetooth driver!

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