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Windows 7: BSOD repeated crashes, error 0x0000001E

23 Aug 2013   #1

Windows 7 Home Premium 64 bit
BSOD repeated crashes, error 0x0000001E

Hello there, everybody! First time poster, so I apologize in advance for any issues.

I have a Gateway FX6860 Desktop
Intel i7 Quad Core 2600
8.00GB DDR3 Memory

Anyways, I've been having a very annoying problem with my computer crashing fairly consistently with BSODs whenever I try to upload something like say photos to my DeviantArt account. But recently, it has expanded to when I try to connect to a network. It connects for like 5 seconds before crashing. None of these issues happen when in safe mode, which is how I'm writing this now. But it concerns me quite a bit, this desktop wasn't cheap. And this is my school/3d modeling/gaming computer so this isn't a good situation.

System Restore was unsuccessful and merely delayed the problem.

Here's the basic error code. It has been fairly consistent with these codes.

BCCode: 1e
BCP2: FFFFF8800CE78C40
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0

I've attached the .zip files of my error report. Hopefully someone can help me understand and fix this.

My System SpecsSystem Spec
23 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Norton is a frequent cause of crashes. Please uninstall it with its removal tool.

Use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Help protect your PC with Microsoft Security Essentials

Malwarebytes Free
Do not start the trial version of MalwareBytes

You may also take a look at:
Good & Free System Security Combination

Make scans with -
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner Eset

Free up the start-up, nothing except the antivirus is usually needed.
Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:
SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:
Disk Check

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
DuplexSecure - FAQ

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Upload a screenshot using:
For how to upload a screenshot or file, read here

Test your Hard Drive by running:
Hard Drive Diagnostic Procedure

Test and Diagnose RAM Issues with Memtest86+:
RAM - Test with Memtest86+
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
My System SpecsSystem Spec

 BSOD repeated crashes, error 0x0000001E

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