Multiple BSODs - Happen Whenever - ntoskrnl.exe

poseidon820 · 23 Aug 2013

Hi, Recently I have been having BSOD problems which have had different strings. These strings are SYSTEM_SERVICE_EXCEPTION, MEMORY_MANAGEMENT and BAD_POOL_HEADER. I have attached the files from the diagnostics tool and my system specs are as follows;
Windows 7 Professional x64
Intel i5 2500k @3.3Ghz
MSI P67A-G45
8Gb Drr3 RAM
AMD Radeon HD 6870
Crucial M4 256Gb
2 Other Hdds
650w PSU
Microsoft Security Essentials

I am going to do a clean install of my OS tomorrow (Saturday) And I am going to run Memtest86 Saturday/Sunday and i will post back with my results. It would be appreciated if someone could read through the diagnostics in the meantime.

Thanks alot,
Poseidon

YoYo155 · 23 Aug 2013

Welcome :) .

The bugchecks you're experiencing point to your GPU driver:

Code:

IRQL_NOT_LESS_OR_EQUAL (a)

Arguments:
Arg1: fffffa80184b4010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003148ca6, address which referenced memory

Code:

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.

Calling the stack reveals the culprit:

Code:

fffff880`02e7d5e8  fffff880`048b0e12 atikmdag+0x26e12
fffff880`02e7d698  fffff880`048b0390 atikmdag+0x26390
fffff880`02e7d748  fffff880`048af956 atikmdag+0x25956
fffff880`02e7d778  fffff880`048c1f77 atikmdag+0x37f77
fffff880`02e7d788  fffff880`048c11ed atikmdag+0x371ed
fffff880`02e7d798  fffff880`048bfb99 atikmdag+0x35b99
fffff880`02e7d7a8  fffff880`049096b8 atikmdag+0x7f6b8
fffff880`02e7d7b8  fffff880`0490fa7c atikmdag+0x85a7c
fffff880`02e7d7c8  fffff880`049093a9 atikmdag+0x7f3a9

Driver Reference Table - atikmdag.sys

You're using version 13.4:

Code:

Driver Version: 12.104.0.0

Uninstall Catalyst Control Center using | AMD Catalyst Un-install Utility
Then follow through with a pass of Driver Sweeper.

Download version 13.1

Note

Install the display driver only! | Do not install the Catalyst Control Center software.

Keep us updated.

poseidon820 · 24 Aug 2013

Ok So I have followed your steps and now I just need to wait and see if it works :)
Thanks for the quick reply BTW

Hope it works.

poseidon820 · 24 Aug 2013

Began to run Memtest86 and it came up with a few thousand errors within the first minute. not looking good

Now I need to test each stick of ram in each slot.

poseidon820 · 24 Aug 2013

Tests Complete, one stick of ram was faulty, all i did was take on out and test the other in slot 1, got loads of errors, swapped over the sticks into the same slot and no errors after around 30 mins so now i just need to get in touch with the manufacturer and get the faulty stick replaced.

YoYo155 · 24 Aug 2013

Even though 30 minutes is hardly enough to determine the condition of the other RAM modules
the one that shows up errors right away needs to be put to rest.

Thank you for letting up know and good luck with the RMA!