Windows 7 crashes after updates

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  1. Posts : 11,840
    64-bit Windows 8.1 Pro
       #11

    If this is a new computer, I would return it for a new one... You could try a repair ( hit f8 during boot, select repair option ) but if that doesnt work, Id definitely take it back and let them deal with it... dont take no for an answer, get a new one...
      My Computer


  2. Posts : 2
    ?
       #12

    This is my 2nd computer. It only crashes when updates install
      My Computer


  3. Posts : 1
    windows 7
       #13

    Similar story, just recently installed these same updates on my system (windows 7 home edition) and ever since the computer has crashed ever since in various interesting and infuriating ways.
    I suspect tech help will involve rebuilding system and thus losing info on system - such a nuisance. Why is there no fix other than to rebuilt available for windows it is unfuriating. Makes me want to use anything but windows.
      My Computer


  4. Posts : 1
    windows 7 64 bit
       #14

    Hi everyone.I fix tons of laptops and i have found that certain brands hate any updates.The one brand that is the most troublesome is the asus g72gx gaming laptop.When you have a new machine and you do the first windows 7 updates,"apx 64 updates",when you reboot the whole machine goes to the garbage cann.What i do on all machines of this model is first reformatt and install the first generation asus windows 7 disc.Then i install the first generation asus drivers disc and then I disable any updates ever being installed.When i turn the macnine on it runs fine.Running fine for 7 months now.I tested this theory on another asus g72 gx that i had and i reformatted everything and then got on line and installed the first batch of updates.When i rebooted the machine the whole laptop was trashed.Blue screen of death,wi-fi not working,video not working ect.My new hp netbook had the same problem,I turned off any updates from installing and it ran fine for 3 months.Then i turned on updates and installed apx. 99 updates.When i rebooted,the machine was trashed. In short, if you have a new machine turn off the updates and never run them.If you have a trashed machine, reformatt and turn off updates and you will never have any problems.Windows 7 updates seem to break everything on a lot of machines.
      My Computer


  5. Posts : 1
    Windows 7 Home Premium 64-Bit
       #15

    My Windows 7 ALSO Crashed after Updates, Last 2 weeks


    Hallo. Over the past 2 weeks, when I have had a Windows 7 update (security patch, whatever), my system will not start up properly the next time I turn the computer on. After I log in I get a 1-2 minute blue Welcome screen, and several minutes of the blank black screen before my desktop finally appears.Tonight the black screen stayed for 10+ minutes until I did a manual reboot into Safety Mode. After sluggishly barely getting troubleshooting to run, I had a second normal startup that froze at black screen. Then another Safety Mode, and finally another normal startup that took 25 minutes of black screen and me trying to access CTRL ALT DELETE Task manager before it finally pulled up my normal desktop.

    I am now becoming afraid to update Windows 7 at all any more. The most recent one I installed (yesterday, 7/25/11) has caused my computer to have troubles with the SuperFetch Service. Now there is ANOTHER one and I won't do it. . . It took me about an hour and a half to work through the three start-up and two reboots to Safe Mode and troubleshooting, before my system finally crawled open to where I can use it now.

    Also, both times I rebooted into Safe Mode the computer was sluggish and barely functioned in there. The System troubleshooter managed to work, but barely. I also could not connect to the Internet in there, although a couple of weeks ago when I went through this I could.

    At this moment, now that all is active, however, the speed and quality of my performance is normal (very good). However, I want my computer safe, updated, and not blowing up. Please advise why these Windows 7 updates are consistently causing me problems. Thank you.

    Computer:
    • Dell XPS 15, December 2010
    • 64 Bit
    • Windows 7 Home Premium Service Pack 1 Build 7601
    • Intel Core i7, Q70 1.73GHz
    • 6.0 G RAM
    • Bios date 11/26/10
    • Drivers reviewed and updated in last couple of months
    • nVidia GeForce GT435m, recent driver update
    • Windows Experience Index 5.9, limited by the hard disk transfer rate.
    • Common usage - EVE Online and LOTRO gaming and web/graphic designer programs
    • Limited/no use of the Aero

    Last 2 weeks:
    • Control Panel troubleshooting - system, connection, etc. (also tonight)
    • Services reviewed and truly unnecessary ones set to manual
    • Startup programs reviewed and limited
    • Windows Registry Checker used (also tonight)
    • McAfee Quick Clean used (also tonight)
    • Defrag checked - 0% fragmentation (also tonight)
    • McAfee run - 0 viruses or issues detected (also tonight)
    • sfc /scannow
    • chkdsk /r - perhaps 20 file sectors on 320ggg drive affected/repaired with instant improvement afterwards until tonight's startup.

    Thanks!
      My Computer


 
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