BSOD upon closing lid

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  1. Posts : 86
    32 bit Windows 7
       #81

    If the notebook is ASUS install the newest ATSK/ATKD/ACPI drivers - just look for some weird short names starting with A .
      My Computer


  2. Posts : 53
    Windows 7 x64 bit home premium
    Thread Starter
       #82

    RhapsodyOfFire said:
    If the notebook is ASUS install the newest ATSK/ATKD/ACPI drivers - just look for some weird short names starting with A .
    It's HP :<
      My Computer


  3. Posts : 3,056
    Windows 10
       #83

    Sorry I was away, but there is no need to bump.

    I believe we are making progress, in contrast to rest of the dumps Netwsw00.sys was not present
    at the stack, although ndis / nwifi were (which are related).

    Code:
    fffff880`03d8baf8  fffff880`04d5076aUnable to load image \SystemRoot\system32\drivers\SynTP.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp forSynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
     SynTP+0xb76a
    fffff880`03d8bb28  fffff880`04d484b5 SynTP+0x34b5
    fffff880`03d8bb68  fffff880`04d5dd85 SynTP+0x18d85
    fffff880`03d8bba8  fffff880`04d6089b SynTP+0x1b89b
    fffff880`03d8bc18  fffff880`06be0c1d i8042prt!I8042MouseInterruptService+0x1ad


    Code:
    fffff880`04d45000 fffff880`04db3000   SynTP    T (no symbols)           
        Loaded symbol image file: SynTP.sys
        Image path: \SystemRoot\system32\drivers\SynTP.sys
        Image name: SynTP.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Feb 24 04:26:34 2012 (4F46F55A)
        CheckSum:         000724BC
        ImageSize:        0006E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please update,
    Windows 8/7/XP/Vista 64/32-bit Edition v16.3.15.1

    Code:
    fffff880`03d8b748  fffff880`0367a5ebUnable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
     klif+0x245eb

    Are you willing to uninstall Kaspersky for trouble shooting purposes?
      My Computer


  4. Posts : 53
    Windows 7 x64 bit home premium
    Thread Starter
       #84

    Oh, sorry. Was just so used to quick responses unlike certain websites (Intel, HP.com), started to think I was abandoned!

    Downloading the Driver as we speak and I guess I could uninstall Kaspersky at some point...

    On the bright side, I uninstalled my wireless driver, restarted the system and it re-installed itself. Since then, I have not had a BSOD but still testing.
      My Computer


  5. Posts : 3,056
    Windows 10
       #85

    Thanks, keep in mind that we don't give up easily here of SF .
      My Computer


  6. Posts : 53
    Windows 7 x64 bit home premium
    Thread Starter
       #86

    Got another BSOD and it was exactly the same thing that happened last time.

    This icon froze and I couldn't open it (highlighted in red):



    Diagnostic Tool: Attachment 286359

    So, I believe I could basically avoid BSOD's by restarting the computer before I put it to sleep every time this event happens to happen.

    I downloaded the Synaptics driver and will install that sometime today. Haven't touched Kaskersky just yet.
      My Computer


  7. Posts : 53
    Windows 7 x64 bit home premium
    Thread Starter
       #87

    Got another one today, this time it had nothing to do with the wireless adapter freezing. I closed my lid as my class ended and it just didn't enter sleep mode and BSOD

    Attachment 286411

    oh damn sorry, i forgot to rename it :S
      My Computer


  8. Posts : 3,056
    Windows 10
       #88

    No it's OK i prefer it being dated :) .

    Unfortunately its the same 0x9F with ties to your wireless adapter before we call it hardware
    I want to try a couple of more drivers and angles.

    I've lost track of which version you're using / used it bounced around all over the place.
    uninstall the driver using the device manager as before including ticking the check-box to delete the driver files as well.

    1. Install the drivers supplied by your OEM. | HP Support.
    2. Test, induce the bugcheck. If it occurs continue.
    3. Update to Version: 16.1.1 (last time I asked you do this it didn't update to the latest version!) Download.
    4. Test, induce the bugcheck. If it occurs continue.
    5. Follow post #83, including the removal of Kaspersky.
    6. Test, induce the bugcheck. If it occurs continue.
    7. Download and install an older version of the driver | HP Support
    8. Test, induce the bugcheck. If it occurs continue.
    9. Reduce the heat buildup Post #73.
    10. Test, induce the bugcheck. If it occurs continue.
    11. Stop using wireless all together. Test, induce the bugcheck.
      My Computer


  9. Posts : 53
    Windows 7 x64 bit home premium
    Thread Starter
       #89

    Alright so, got to step 3 and got a BSOD:

    Attachment 286684

    I believe the installations worked out? If you could check that maybe

    updated synaptic successfully (but it disabled my feature that comes with the laptop so i downloaded the one provided from hp.com)
    updated wireless driver successfully

    going to mess with kaspersky now
    Last edited by danielca; 20 Sep 2013 at 18:48.
      My Computer


  10. Posts : 3,056
    Windows 10
       #90

    Not surprisingly it's the same bugcheck and blocked irp.

    How far did you get to, and how are things since?
      My Computer


 
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