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Windows 7: Got BSOD when system restore

24 Aug 2013   #1

Windows 7 Ultimate x86
Got BSOD when system restore

So when I system restore using a restore point I made manually then after it finish I restart then that's when the BSOD appear. I tried using system restore in safe mode but the restore points are gone and I can't use restore points too. Please I need help! I follow this > Blue Screen of Death (BSOD) Posting Instructions but when I run the SF_Diagnostic_Tool.exe there's no folder appearing in the desktop, I'm currently in safe mode and this information all I had:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D2630C2
BCP3: 80786680
BCP4: 80786260
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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I'll try using the SF_Diagnostic_Tool.exe but I don't what's the problem, there's no folder showing up.

My System SpecsSystem Spec
25 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit


Please navigate to:

C:\Windows\Minidump and post up the .dmp files located in that folder.


My System SpecsSystem Spec

 Got BSOD when system restore

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