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Windows 7: BSOD after installing a new CPU cooler

24 Aug 2013   #1

Windows 7
BSOD after installing a new CPU cooler


I installed a new CPU cooler today, upgrading from the AMD stock cooler to the Arctic Freezer 7 Pro Rev.2. I decided to test it by encoding some short videos, and it seemed to work fine. I was monitoring the temperature with a program called Core Temp, which recorded the max temp at 46 degrees C. As soon as the videos finished encoding, I got a BSOD. I didn't have time to note down the error code, but i have the dump file that it created. I would really like to know if the BSOD would have been caused by overheating and if i should go back the the stock cooler, or if it was caused by something else. I also noticed just before the BSOD that the top of my case near the disk drive was unusually warm, considering that there is nothing there. I wonder if the CPU cooler is blowing the hot air up into the PSU and causing it to overheat.

If someone could advise me or maybe even analyse the dump file to determine the cause of the problem, that would be great.

Thanks :)

My System SpecsSystem Spec
24 Aug 2013   #2

Windows 10

My System SpecsSystem Spec
24 Aug 2013   #3

Windows 7
SF_Diagnostics_Tool Zip

Zip file attached:
My System SpecsSystem Spec

25 Aug 2013   #4

Windows 10

Welcome :)

The single dump file uploaded points to a Wireless Network Adapter:

Arg1: 0000000000000044, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880044d88c1, address which referenced memory
  • An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.

By calling the stack we immediately see who was involved:

fffff880`0bf8b1b0  fffff880`045be3b0 athrx+0x1423b0
fffff880`0bf8b1b8  fffff880`0447d980 athrx+0x1980
fffff880`0bf8b220  fffff880`044d88c1 athrx+0x5c8c1
fffff880`0bf8b260  fffff880`044d88c1 athrx+0x5c8c1
fffff880`0bf8b268  fffff880`04523b62 athrx+0xa7b62
fffff880`0bf8b370  fffff880`0447d980 athrx+0x1980
fffff880`0bf8b468  fffff880`044969e9 athrx+0x1a9e9
fffff880`0bf8b488  fffff880`04494377 athrx+0x18377
fffff880`0bf8b4b8  fffff880`04496962 athrx+0x1a962
fffff880`0bf8b4c8  fffff880`04494257 athrx+0x18257
fffff880`0bf8b4e8  fffff880`044d88c1 athrx+0x5c8c1
fffff880`0bf8b548  fffff880`044d5f5e athrx+0x59f5e
fffff880`0bf8b568  fffff880`044d5a84 athrx+0x59a84
Atheros AR9285 Wireless Network Adapter
By using the lmvm command we get more information about the driver:
lmvm athrx
start             end                 module name
fffff880`0447c000 fffff880`045d4000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Jun 09 21:06:49 2009 (4A2EA4B9)
The driver is extremely old!

Download the latest release:
Version: Release: 2013-05-27
Status: WHQL

Post back with results :)!

My System SpecsSystem Spec
25 Aug 2013   #5

Windows 7

Thanks for the reply :)

I have installed the new driver, and there have been no BSODs yet, which is good. I had no idea I was running such an old driver!
I'm really glad it wasn't something to do with my screwing up the cooling! XD

Thanks for being so helpful. You're amazing!
My System SpecsSystem Spec
25 Aug 2013   #6

Windows 10

It's my pleasure, glad i could help :).
My System SpecsSystem Spec

 BSOD after installing a new CPU cooler

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