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Windows 7: Help with error report

20 Oct 2009   #1
derekimo

Microsoft Community Contributor Award Recipient

 
 
Help with error report

I was wondering if someone could read this error report and tell me why this app is crashing and if there's any I can do about it? it was working fine on the Ultimate 7100 rc x64 and also on vista, any help or insight would be greatly appreciated. Thanks


My System SpecsSystem Spec
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20 Oct 2009   #2
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

Try repairing/reinstalling the app.

~Lordbob
My System SpecsSystem Spec
20 Oct 2009   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by derekimo View Post
I was wondering if someone could read this error report and tell me why this app is crashing and if there's any I can do about it? it was working fine on the Ultimate 7100 rc x64 and also on vista, any help or insight would be greatly appreciated. Thanks

MadRipper experienced a BEX (buffer overflow exception--Memory problem) caused by a file mdrutils.dll. Mdrutils is frequently used in players and sometimes vonflicts with IE.

If you got us the entire crash report, or if you blue screened, the dump ifle (*.dmp) we could tell you much more.

Hope this helps

Ken
My System SpecsSystem Spec
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20 Oct 2009   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Lordbob75 View Post
Try repairing/reinstalling the app.

~Lordbob
Thanks Lordbob, I did that , I guess I should have said that above.
My System SpecsSystem Spec
20 Oct 2009   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by derekimo View Post
I was wondering if someone could read this error report and tell me why this app is crashing and if there's any I can do about it? it was working fine on the Ultimate 7100 rc x64 and also on vista, any help or insight would be greatly appreciated. Thanks

MadRipper experienced a BEX (buffer overflow exception--Memory problem) caused by a file mdrutils.dll. Mdrutils is frequently used in players and sometimes vonflicts with IE.

If you got us the entire crash report, or if you blue screened, the dump ifle (*.dmp) we could tell you much more.

Hope this helps

Ken
Where or how do I get the entire crash report ? and no it didn't blue screen.
My System SpecsSystem Spec
20 Oct 2009   #6
zigzag3143

Win 8 Release candidate 8400
 
 

D

Its probably in the same directory as the app. c:\program files (x86)......

look for anything named rash report.txt, or any *.txt reports. If you want use the built in snipping tool (type snipping in swearch) and take a screenshot of the directory and I will see if I can spot anything

Is this a one time thing or does it happen frequently? If its frequently there are severl places you can look for its causes.

Ken
My System SpecsSystem Spec
20 Oct 2009   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
D

Its probably in the same directory as the app. c:\program files (x86)......

look for anything named rash report.txt, or any *.txt reports. If you want use the built in snipping tool (type snipping in swearch) and take a screenshot of the directory and I will see if I can spot anything

Is this a one time thing or does it happen frequently? If its frequently there are severl places you can look for its causes.

Ken
Actually it's only done it two times , and I'll look for that report and get back to you . Thanks
My System SpecsSystem Spec
20 Oct 2009   #8
zigzag3143

Win 8 Release candidate 8400
 
 

d

if its only done it twice dont worry about it. forget the report unless you want to

ken
My System SpecsSystem Spec
20 Oct 2009   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
d

if its only done it twice dont worry about it. forget the report unless you want to

ken
Yea I couldn't see anything ,but here's whats in the program file...
My System SpecsSystem Spec
21 Oct 2009   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

Well compatability mode seemed to work so far, So thanks to you guys for your input. I'm not at the point where I can decipher those error reports.
My System SpecsSystem Spec
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 Help with error report




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