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Windows 7: BSOD randomly happening past few days. Attached Zip file

24 Aug 2013   #1

Windows 7 Home Premium 64 Bit
BSOD randomly happening past few days. Attached Zip file

My computer has been randomly restarting with no actual "bluescreen" (no rhyme or reason, just doing normal activities such as word, Google Chrome, etc) and then getting this at startup.

Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

I followed the posting instructions, I am not sure what is going on. I just updated all the drivers I could find and checked the cpu temperatures. Any help would be great.


My System SpecsSystem Spec
24 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try

Norton is a frequent cause of bsods.
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Help protect your PC with Microsoft Security Essentials

Malwarebytes Free
Do not start the trial version of MalwareBytes

You may also take a look at:
Good & Free System Security Combination

Make scans with -
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:
SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:
Disk Check

Built by: NOT FOUND
Debug session time: Sun Aug 25 05:43:15.551 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:08.096
BugCheck 124, {0, fffffa8008972678, 0, 0}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : AuthenticAMD
BUGCHECK_STR:  0x124_AuthenticAMD
My System SpecsSystem Spec
29 Aug 2013   #3

Windows 7 Home Premium 64 Bit

SO after a few days I installed an update from Microsoft(An update is available for computers that have an AMD FX, AMD Opteron 4200, AMD Opteron 6200, or AMD Bulldozer series processor installed and that are running Windows 7 or Windows Server 2008 R2) because it seemed my AMD Bulldozer processor was the cause. I managed to back up all my data, but then I started BSOD on every startup. I couldn't even make it into safe mode. I decided to do a clean install of Windows, since I had everything backed up. I got to "Expanding Files" and then it restarts at that spot everytime! Now, I don't have a safe mode option since it dies through install. I have tried Ubuntu from a USB and it reboots mid-install as well. I am attaching the BSOD that I get. I have checked CPU temps, memory checks, hard disk checks, all fine..... Any suggestions what I should do?
My System SpecsSystem Spec

29 Aug 2013   #4
x BlueRobot


Could you please attach the new dump file if possible?
My System SpecsSystem Spec
29 Aug 2013   #5

Windows 7 Home Premium 64 Bit

I can't get to any startup or anything to get that far.
My System SpecsSystem Spec
29 Aug 2013   #6
x BlueRobot


I would then follow these steps - Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec
25 Sep 2013   #7

Windows 7 Home Premium 64 Bit

I can get to Hiren's Boot Cd, but I still get BSOD upon Windows 8,7, or Linux install. Power supply, memory, and hard disk all have been checked. Idk what else to do. I don't have a spare CPU to try and see since it said Authentic AMD was the problem.
My System SpecsSystem Spec
30 Sep 2013   #8
x BlueRobot


Please post the results of what the tests, and which tests you ran, and how long for?
My System SpecsSystem Spec

 BSOD randomly happening past few days. Attached Zip file

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