random BSOD when idle happened 4x within the month

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  1. ICW
    Posts : 10
    Windows 7
       #1

    random BSOD when idle happened 4x within the month


    Got BSOD and this latest message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800495B8F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\082713-19749-01.dmp
    C:\Users\ICW\AppData\Local\Temp\WER-32885-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I uploaded the file but certain things I could not get using the SF_Diagnostic_Tool.exe
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello ICW.

    A very least information is available from what you supplied. Try to execute the SF Diag Tool once again, if it provides some more info there.

    And, upload a snapshot Using Speccy.


    upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.

    Upload the list of all the third party drivers Using NirSoft DriverView :

    • Download and execute Driverview
    • View > Hide Microsoft Drivers
    • Edit > Select all
    • File > Save Selected Items
    • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
    • Zip the .txt file and upload it.
      My Computer


  3. ICW
    Posts : 10
    Windows 7
    Thread Starter
       #3

    Ok.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    OK .... waiting for the Speccy snapshot and driverview list.
      My Computer


  5. ICW
    Posts : 10
    Windows 7
    Thread Starter
       #5

    Sorry thought i added it in
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Stress test the CPU.
    Hardware - Stress Test With Prime95

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Install the AMD chipset driver. AMD Chipset Drivers
    Update Realtek network driver from Realtek
    Also I would suggest to uninstall any Macrovision product being installed there ( Macrovision SECURITY Driver).
      My Computer


  7. ICW
    Posts : 10
    Windows 7
    Thread Starter
       #7

    So was there any problems from the files that I sent to you?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    ICW said:
    So was there any problems from the files that I sent to you?
    Yes, there was problems. Machine Check Exception. WHEA Uncorrectable Error. :)

    Have you performed those tests I suggested? Let us know the results when done.
      My Computer


  9. ICW
    Posts : 10
    Windows 7
    Thread Starter
       #9

    Not done with all of them but will finish it by today or early tomorrow
      My Computer


  10. ICW
    Posts : 10
    Windows 7
    Thread Starter
       #10

    OK finised the test memtest passed, for the video card i did not know how long i should do it so i did it for 1-2 hrs.

    For the power supply i use about 400 watts and the supply is able to provide 640 watts but some of the stuff I was a bit unclear so I just did what I could do. I also installed the chipset driver and updated
    Last edited by ICW; 04 Sep 2013 at 09:24.
      My Computer


 
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