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Windows 7: BSOD When playing games or browsing.

29 Aug 2013   #1

Windows 7 Ultimate
BSOD When playing games or browsing.

Hello so i just bought a new custom computer this week.
I dont know whats wrong but for some reason i keep getting BSOD crashes.

Im pretty worried because i have tried finding the issue. But with no result, so i have started to think if i should return the computer and just buy a completed one instead. Not custom made.

The setup
Intel i7 4770k
SSD 250GB Samsung EVO
MSI B85M G43
16GB RAM DDR3 Corsair Vengeance
500 W PSU

I would very much appreciate if someone here could help me solve this problem.

Attachment 283679
My System SpecsSystem Spec
29 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hello Smurre.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

It appears that VMware has something to do with the BSODs.
BugCheck 124, {0, fffffa800dec6028, be000000, 100110a}

*** WARNING: Unable to verify timestamp for vmx86.sys
*** ERROR: Module load completed but symbols could not be loaded for vmx86.sys
Probably caused by : GenuineIntel

Followup: MachineOwner
Can you uninstall VMWare, at least as a test?

A stop 0x124 is usually a hardware error. So take the following tests .....

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Upload a snapshot Using Speccy.
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Let us know the results.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800dec6028, be000000, 100110a}

*** WARNING: Unable to verify timestamp for vmx86.sys
*** ERROR: Module load completed but symbols could not be loaded for vmx86.sys
Probably caused by : GenuineIntel

Followup: MachineOwner

3: kd> lmvm vmx86
start             end                 module name
fffff880`0473e000 fffff880`04757000   vmx86    T (no symbols)           
    Loaded symbol image file: vmx86.sys
    Image path: \??\C:\Windows\system32\drivers\vmx86.sys
    Image name: vmx86.sys
    Timestamp:        Tue Feb 26 15:48:21 2013 (512C8BED)
    CheckSum:         00018C39
    ImageSize:        00019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
3: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800dec6028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR:  0x124_GenuineIntel



PROCESS_NAME:  vmware-vmx.exe


fffff880`02feab58 fffff800`0320b903 : 00000000`00000124 00000000`00000000 fffffa80`0dec6028 00000000`be000000 : nt!KeBugCheckEx
fffff880`02feab60 fffff800`02da2513 : 00000000`00000001 fffffa80`0d99e8a0 00000000`00000000 fffffa80`0d99e8f0 : hal!HalBugCheckSystem+0x1e3
fffff880`02feaba0 fffff800`0320b5c8 : 00000000`00000728 fffffa80`0d99e8a0 fffff880`02feaf30 fffff880`02feaf00 : nt!WheaReportHwError+0x263
fffff880`02feac00 fffff800`0320af1a : fffffa80`0d99e8a0 fffff880`02feaf30 fffffa80`0d99e8a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02fead50 fffff800`0320add5 : 00000000`00000008 00000000`00000001 fffff880`02feafb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02fead90 fffff800`031fee88 : fffff880`02fed640 fffffa80`15f8f010 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02feadc0 fffff800`02c8c7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02feadf0 fffff800`02c8c613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02feaf30 fffff880`04753048 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0aa12668 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : vmx86+0x15048


FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel



BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
My System SpecsSystem Spec
31 Aug 2013   #3

Windows 7 Ultimate

I have installed all windows updated. I made it almost 2 days without getting BSOD again.

But this morning i got a new one please i would be very greatful if i could get some help.
Because im start to feel like i should be returning all the parts i have bought but i dont know if its to late.

Here is a new one

Attachment 283949
My System SpecsSystem Spec

31 Aug 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Now follow the rest of the instructions and report us back with the results.
My System SpecsSystem Spec

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