BSOD When playing games or browsing.


  1. Posts : 4
    Windows 7 Ultimate
       #1

    BSOD When playing games or browsing.


    Hello so i just bought a new custom computer this week.
    I dont know whats wrong but for some reason i keep getting BSOD crashes.

    Im pretty worried because i have tried finding the issue. But with no result, so i have started to think if i should return the computer and just buy a completed one instead. Not custom made.

    The setup
    Intel i7 4770k
    SSD 250GB Samsung EVO
    MSI B85M G43
    16GB RAM DDR3 Corsair Vengeance
    AMD RADEON SAPPHIRE 7730 HD 1GB
    500 W PSU

    I would very much appreciate if someone here could help me solve this problem.

    Attachment 283679
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello Smurre.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    It appears that VMware has something to do with the BSODs.
    Code:
    BugCheck 124, {0, fffffa800dec6028, be000000, 100110a}
    
    *** WARNING: Unable to verify timestamp for vmx86.sys
    *** ERROR: Module load completed but symbols could not be loaded for vmx86.sys
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    Can you uninstall VMWare, at least as a test?

    A stop 0x124 is usually a hardware error. So take the following tests .....

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Stress test the CPU.
    Hardware - Stress Test With Prime95

    Upload a snapshot Using Speccy.


    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
    How To Clear CMOS (Reset BIOS)

    Let us know the results.
    _____________________________________________________________________________
    BSOD ANALYSIS:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800dec6028, be000000, 100110a}
    
    *** WARNING: Unable to verify timestamp for vmx86.sys
    *** ERROR: Module load completed but symbols could not be loaded for vmx86.sys
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm vmx86
    start             end                 module name
    fffff880`0473e000 fffff880`04757000   vmx86    T (no symbols)           
        Loaded symbol image file: vmx86.sys
        Image path: \??\C:\Windows\system32\drivers\vmx86.sys
        Image name: vmx86.sys
        Timestamp:        Tue Feb 26 15:48:21 2013 (512C8BED)
        CheckSum:         00018C39
        ImageSize:        00019000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800dec6028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  vmware-vmx.exe
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`02feab58 fffff800`0320b903 : 00000000`00000124 00000000`00000000 fffffa80`0dec6028 00000000`be000000 : nt!KeBugCheckEx
    fffff880`02feab60 fffff800`02da2513 : 00000000`00000001 fffffa80`0d99e8a0 00000000`00000000 fffffa80`0d99e8f0 : hal!HalBugCheckSystem+0x1e3
    fffff880`02feaba0 fffff800`0320b5c8 : 00000000`00000728 fffffa80`0d99e8a0 fffff880`02feaf30 fffff880`02feaf00 : nt!WheaReportHwError+0x263
    fffff880`02feac00 fffff800`0320af1a : fffffa80`0d99e8a0 fffff880`02feaf30 fffffa80`0d99e8a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`02fead50 fffff800`0320add5 : 00000000`00000008 00000000`00000001 fffff880`02feafb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`02fead90 fffff800`031fee88 : fffff880`02fed640 fffffa80`15f8f010 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`02feadc0 fffff800`02c8c7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`02feadf0 fffff800`02c8c613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`02feaf30 fffff880`04753048 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`0aa12668 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : vmx86+0x15048
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 4
    Windows 7 Ultimate
    Thread Starter
       #3

    I have installed all windows updated. I made it almost 2 days without getting BSOD again.

    But this morning i got a new one please i would be very greatful if i could get some help.
    Because im start to feel like i should be returning all the parts i have bought but i dont know if its to late.

    Here is a new one

    Attachment 283949
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Now follow the rest of the instructions and report us back with the results.
      My Computer


 

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