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BSOD - hal.dll, ntoskrnl.exe, pci.sys - When playing Saints Row 4
Hi
I get BSOD and random freeze when playing Saints Row 4
Anyone know what might be wrong?
Hi
I get BSOD and random freeze when playing Saints Row 4
Anyone know what might be wrong?
Hello shockmaniac. You are having PCI Express Error.
VenId:DevId : 8086:340a means 5520/5500/X58 I/O Hub PCI Express Root Port 3. Here it contaiins the GPU, NVIDIA GeForce GTX 570Code:=============================================================================== Section 0 : PCI Express ------------------------------------------------------------------------------- Descriptor @ fffffa8003fb4958 Section @ fffffa8003fb49e8 Offset : 272 Length : 208 Flags : 0x00000001 Primary Severity : Recoverable Port Type : Root Port Version : 1.1 Command/Status: 0x4010/0x0507 Device Id : VenId:DevId : 8086:340a Class code : 030400 Function No : 0x00 Device No : 0x03 Segment : 0x0000 Primary Bus : 0x00 Second. Bus : 0x00 Slot : 0x0000 Dev. Serial # : 0000000000000000 Express Capability Information @ fffffa8003fb4a1c Device Caps : 00008021 Role-Based Error Reporting: 1 Device Ctl : 0107 ur FE NF CE Dev Status : 0003 ur fe NF CE Root Ctl : 0008 fs nfs cs AER Information @ fffffa8003fb4a58 Uncorrectable Error Status : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und Uncorrectable Error Mask : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und Uncorrectable Error Severity : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und Correctable Error Status : 00000000 adv rtto rnro dllp tlp re Correctable Error Mask : 00000000 adv rtto rnro dllp tlp re Caps & Control : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP Header Log : 00000000 00000000 00000000 00000000 Root Error Command : 00000000 fen nfen cen Root Error Status : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer Correctable Error Source ID : 00,00,00 Correctable Error Source ID : 00,00,00
No code has to be inserted here.
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Also Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
Stress test the CPU.
Hardware - Stress Test With Prime95
Upload a snapshot Using Speccy.
- Download and install Speccy.
- File> Save snapshot.
- Save it on desktop.
- Zip it and upload it following following Screenshots and Files - Upload and Post in Seven Forums .
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Let us know the wattage of the PSU too.
Hi Arc
Thanks for the help looking at the dump file.
I've just done a stresstest of the GPU for 5 minutes. The temp maxed at 85 degress.
Yesterday I did Memtest because I thought It was the ram, but no errors found.
I have a Corsair 850W PSU and according to the calculator you linked I shall have 538W.
Attachment 283728
Attachment 283729
How many passes of memtest you ran?
Temps are good, so the PSU is. If the GPU runs good under stress, then it is also good.
Do the CPU stress test too, as suggested.
If all goes good, then we have to consider the PCIe port as failing itself. Can you use the GPU in another port?
I ran the memtest 6 times yesterday.
Doing CPU test atm. 100 % CPU load and 62 degress.
Will try and move the GPU to another socket when done with CPU test.
Memtest86.
Just change the slot of the GPU and played Saints Row 4 for 1 hour with no crash. Might have a dead pci-slot :)
Tomorrow I'm gonna play some more and see how that goes. So far so good
Thanks for the help so far Arc
Memtest is not to run 6 or so times. It is to be counted by number of passes. The sufficient run is about 8 complete passes. It may take 6 to 8 hours to complete it.
But it sounds good that the other PCIe port works fine. Let us know about your advancements. :)