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Windows 7: BSOD BugCheck 124 GCACHEL2_ERR_ERR every week or so

29 Aug 2013   #1

Windows 7 Ultimate
BSOD BugCheck 124 GCACHEL2_ERR_ERR every week or so


Processor: INTEL I7-4770K
Mobo: Gigabyte Z87X-UD4H

I purchased this PC from Cyberpower a few months ago, and ever since have been getting a similar BSOD about every week or so. It seems to mostly happen when playing games for a long time (it has mostly happened while playing Everquest 1).

I have reset BIOS to defaults and am not overclocking anything. I have updated to the latest bios F7, replaced the memory, re-installed Windows clean onto another spare SSD and I still continue to receive infrequent BSOD. I have ran memtest86, prime95 and IntelBurnTestV2 without any failures.

Do you think this enough evidence that the cpu cache might be faulty and should I try to just RMA the PC? I am worried that since there is such a long time between BSOD and I really can't reproduce the BSOD at will that they wont have that much time to experience it and just send it back.

I also have 4 full MEMORY.DMP files if someone would be interested in those.

Thank you in advance!

My System SpecsSystem Spec
30 Aug 2013   #2

Windows 7 Ultimate

Today 8/30 I was running the Intel Burn Test at Maximum setting and got another BSOD:

* *
* Bugcheck Analysis *
* *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e710028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR: 0x124_GenuineIntel


PROCESS_NAME: linpack64.exe


fffff800`04436a98 fffff800`03206a3b : 00000000`00000124 00000000`00000000 fffffa80`0e710028 00000000`be000000 : nt!KeBugCheckEx
fffff800`04436aa0 fffff800`02d9a453 : 00000000`00000001 fffffa80`0e713a60 00000000`00000000 fffffa80`0e713ab0 : hal!HalBugCheckSystem+0x1e3
fffff800`04436ae0 fffff800`03206700 : 00000000`00000728 fffffa80`0e713a60 fffff800`04436e70 fffff800`04436e00 : nt!WheaReportHwError+0x263
fffff800`04436b40 fffff800`03206052 : fffffa80`0e713a60 fffff800`04436e70 fffffa80`0e713a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`04436c90 fffff800`03205f0d : 00000000`00000008 00000000`00000001 fffff800`04436ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`04436cd0 fffff800`031f9e88 : 00000000`04b9b180 00000000`04b0c700 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`04436d00 fffff800`02c8246c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`04436d30 fffff800`02c822d3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`04436e70 00000001`402a97a3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0152e960 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000001`402a97a3



MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel




Followup: MachineOwner


0: kd> !errrec fffffa800e710028
Common Platform Error Record @ fffffa800e710028
Record Id : 01cea535413fc8c4
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 8/30/2013 16:50:27 (UTC)
Flags : 0x00000000

Section 0 : Processor Generic
Descriptor @ fffffa800e7100a8
Section @ fffffa800e710180
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x64
Error Type : Cache error
Operation : Generic
Flags : 0x00
Level : 2
CPU Version : 0x00000000000306c3
Processor ID : 0x0000000000000000

Section 1 : x86/x64 Processor Specific
Descriptor @ fffffa800e7100f0
Section @ fffffa800e710240
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal

Local APIC Id : 0x0000000000000000
CPU Id : c3 06 03 00 00 08 10 00 - bf fb da 7f ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ fffffa800e710240

Section 2 : x86/x64 MCA
Descriptor @ fffffa800e710138
Section @ fffffa800e7102c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : GCACHEL2_ERR_ERR (Proc 0 Bank 5)
Status : 0xbe0000000100110a
Address : 0x0000000238525200
Misc. : 0x0000005086000086
My System SpecsSystem Spec

 BSOD BugCheck 124 GCACHEL2_ERR_ERR every week or so

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