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BSOD while Win 7 computer in sleep mode
My Win 7 (Home SP1 x64) crashes while on sleep mode. I attached the result of running the SF Diagnostic tool.
Any help will be greatly appreciated.
My Win 7 (Home SP1 x64) crashes while on sleep mode. I attached the result of running the SF Diagnostic tool.
Any help will be greatly appreciated.
Your recent bugchecks doesn't clearly point the finger to a particular
driver but they do hold clues as to what is going on.
Code:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) Arguments: Arg1: ffffffff80000003, The exception code that was not handled Arg2: fffff80003485a10, The address that the exception occurred at Arg3: fffff880076c8538, Exception Record Address Arg4: fffff880076c7d90, Context Record AddressUsual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoints with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.The stack shows us that the bugcheck happens when transitioning between power states.Code:fffff880`076c8778 fffff880`00ef9028 nt!DbgBreakPoint fffff880`076c8780 fffff880`00ef362d Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+0x70 fffff880`076c87c0 fffff880`00ef33f0 Wdf01000!FxIoQueue::StopProcessingForPower+0x1ed fffff880`076c8810 fffff880`00ef31a8 Wdf01000!FxPkgIo::StopProcessingForPower+0x22c fffff880`076c8880 fffff880`00ef3131 Wdf01000!FxPkgPnp::PowerGotoDx+0x64 fffff880`076c88c0 fffff880`00ef0c3c Wdf01000!FxPkgPnp::PowerGotoDxArmedForWakeNP+0x9 fffff880`076c88f0 fffff880`00ef1106 Wdf01000!FxPkgPnp::PowerEnterNewState+0x1d8 fffff880`076c8a50 fffff880`00ef0e9f Wdf01000!FxPkgPnp::PowerProcessEventInner+0x13e fffff880`076c8ac0 fffff880`00efa687 Wdf01000!FxPkgPnp::PowerProcessEvent+0x1b3 fffff880`076c8b60 fffff880`00eeefea Wdf01000!FxPkgFdo::DispatchDeviceSetPower+0x117 fffff880`076c8bb0 fffff880`00ee69da Wdf01000!FxPkgPnp::Dispatch+0x2aa fffff880`076c8c10 fffff880`00ee6aa6 Wdf01000!FxDevice::Dispatch+0x19a fffff880`076c8c50 fffff800`035a9e95 Wdf01000!FxDevice::DispatchWithLock+0xa6 fffff880`076c8c90 fffff800`0372bede nt!PopIrpWorker+0x3c5 fffff880`076c8d40 fffff800`0347e906 nt!PspSystemThreadStartup+0x5a fffff880`076c8d80 00000000`00000000 nt!KiStartSystemThread+0x16
We can also see Wdf01000 is waiting on a driver.
-====================================================-
WarningThis methode should in no way be performed on an SSD!
Testing the HDD:
- Perform a Disk Check | Disk Check
- Then Post the results following | THIS METHOD
- Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
SFC /Scannow
-====================================================-
Outdated 3rd party drivers:
Update:Code:SFEP.sys Fri Aug 3 08:35:53 2007 (46B2BEB9) Sony Firmware Extension Parser driver - 2007 version has BSOD issues in Win7 http://www.carrona.org/drivers/driver.php?id=SFEP.sys GEARAspiWDM.sys Tue Apr 8 22:15:59 2008 (47FBC46F) CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys ssadadb.sys Wed Jan 14 23:27:20 2009 (496E58B8) Google Android USB Driver http://www.carrona.org/drivers/driver.php?id=ssadadb.sys risdsne64.sys Wed Jul 1 07:50:14 2009 (4A4AEB06) RICOH Memory Stick driver http://www.carrona.org/drivers/driver.php?id=risdsne64.sys
- SFEP Driver 32 / 64 bits 21.46 Kb 24/12/2009
- Audio Driver (Realtek) - 6.0.1.6171 64 bits 155.88 Mb 09/09/2010
- Graphics Driver (NVIDIA) - 8.16.11.8867 64 bits 101.18 Mb 12/03/2010
- Atheros AR9285 - 2013-05-27
- risdsne64.sys Wed Jul 1 07:50:14 2009 Sony doesn't offer an update, remove if not in use.
Remove:
- GEARAspiWDM.sys Tue Apr 8 22:15:59 2008
- ssadadb.sys Wed Jan 14 23:27:20 2009
-====================================================-
Older dumps show a blocked irp (I/O request packet) which belong
to a driver still present in the machine:
Loaded modules of recent dumps:Code:[ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 >[ 16, 2] 0 e1 fffffa8005ba8050 00000000 fffff800036dd200-fffffa8004550430 Success Error Cancel pending Unable to load image \SystemRoot\system32\DRIVERS\yk62x64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for yk62x64.sys *** ERROR: Module load completed but symbols could not be loaded for yk62x64.sys \Driver\yukonw7 nt!PopSystemIrpCompletion Args: 00014400 00000000 00000004 00000002 [ 0, 0] 0 0 00000000 00000000 00000000-fffffa8004550430 Args: 00000000 00000000 00000000 00000000
Code:0: kd> lmvm yk62x64 start end module name fffff880`0486e000 fffff880`048d3000 yk62x64 (deferred) Image path: \SystemRoot\system32\DRIVERS\yk62x64.sys Image name: yk62x64.sys Timestamp: Mon Sep 28 11:19:31 2009 (4AC07193) CheckSum: 0006B55C ImageSize: 00065000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4Update:Code:Product Type Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
- 1/20/12 Windows 7 & Server 2008 R2 x64 (64-bit) 11.45.3.3
Take your time and post back with the results :) .
Ok,
1) Run the HDD test (attached CHKDSKResults.zip)
2) Run SFC /scannow
3) Updated drivers
Looked like the problem was resolved at first. The computer didn't crash the first 3 times it went to sleep (as opposed to crashing systematically before). But today, the problem resurfaced... Attached also new results of SF Diagnostic tool.
Thanks for your help.
Attachment 284139
Attachment 284140
1) Did you test the drive using the SeaTools utility?
2) Please post the log by following Part 3 of the SFC /Scannow tutorial.
3) Some drivers wasn't removed / updated:
Not updated:
SFEP.sys Fri Aug 03 08:35:53 2007
Product Type Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Attachment 284161
Not removed:
ssadadb.sys Wed Jan 14 23:27:20 2009
risdsne64.sys Wed Jul 01 07:50:14 2009
Ok,
1) Can't get it to work. CD-ROM is busted, so I tried installing Yumy and booting from usb, but it is not detected by computer on boot. Tried F1, F2 to get to boot sequence.
2) Attached SFCDetails Attachment 284177
3) Removed drivers
Ok thanks.
Your laptop requires F2 to change the boot order.
YUMI is pretty straight-forward, what is it that you experience when trying to boot from the USB?
The CBS log appears shorter than normal, did it complete?
If anymore issues arise post back :) .