Windows 7 Unexpected Shutdown from Desktop BSOD


  1. Posts : 1
    Windows 7 Home Premium x64
       #1

    Windows 7 Unexpected Shutdown from Desktop BSOD


    My computer keeps shutting down and giving me the following error:

    Code:
    Problem signature:
      Problem Event Name:	BlueScreen
      OS Version:	6.1.7601.2.1.0.768.3
      Locale ID:	1033
    
    Additional information about the problem:
      BCCode:	124
      BCP1:	0000000000000000
      BCP2:	FFFFFA8008080168
      BCP3:	0000000000000000
      BCP4:	0000000000000000
      OS Version:	6_1_7601
      Service Pack:	1_0
      Product:	768_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\083013-27690-01.dmp
      C:\Users\Admin\AppData\Local\Temp\WER-38641-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I am not gaming, watching a movie or anything particularly strenuous. It will shut down from desktop, it will shut down when I'm on facebook or Tumblr in Google Chrome. I am not sure what is causing the problem. Attached is the SF Diagnostics zip file as per the BSOD instructions page.

    Any help would be much appreciated.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Code:
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Aug 30 19:18:39.250 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:10.888
    BugCheck 124, {0, fffffa8008080168, 0, 0}
    Probably caused by : AuthenticAMD
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Aug 30 02:12:53.204 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:09.843
    BugCheck 124, {0, fffffa80080be688, 0, 0}
    Probably caused by : AuthenticAMD
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Thu Aug 29 06:54:51.800 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:09.049
    BugCheck 124, {0, fffffa800808f678, 0, 0}
    Probably caused by : AuthenticAMD
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Thu Aug 29 04:20:01.312 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:10.951
    BugCheck 124, {0, fffffa80080c68f8, 0, 0}
    Probably caused by : AuthenticAMD
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Thu Aug 29 02:30:22.066 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:09.314
    BugCheck 124, {0, fffffa80081428f8, 0, 0}
    Probably caused by : AuthenticAMD
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try
    ------------------------
    Norton is a frequent cause of BSOD's. Please uninstall it.
    Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

       Note
    Do not start the trial version of MalwareBytes
    You may also take a look at:

    ------------------------
    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow - read here

    Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
    ------------------------
    Make scans with these tools -

    ------------------------
    Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:

    • For how to upload a screenshot or file, read here
      My Computer


 

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