Reinstalled windows now getting BSOD

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  1. Posts : 7
    Windows 7 Home Premium 64 bit
       #1

    Reinstalled windows now getting BSOD


    reinstalled Windows 7 Home Premium 64 bit on my pc and now i randomly get a bsod during loadup or after i load to desktop. here is the problem details and a zipped file of the diagnostic. help is appreciated.

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002AB3047
    BCP3: 0000000000000000
    BCP4: 000000007EFA0000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\083013-35552-01.dmp
    C:\Users\Landons\AppData\Local\Temp\WER-112960-0.sysdata.xml


      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello Landon P.

    The zip you uploaded does not contain any crash dump.
    Though we can see that stop 0x1E BSOD took place at least 5 times.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    ** Dont run any disc cleanup tool before you upload another zip.

    Edit: Uninstall teh following ....
    Code:
    Start Menu\Programs\ASUS 
    Start Menu\Programs\ASUS\Cool & Quiet
    Start Menu\Programs\ASUS\EPU-4 Engine
    How old the WD 80 GB HDD is? Scan it with Data Lifeguard Diagnostic for Windows.
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    ok i unistalled the asus stuff. did the rest of the stuff u said. its taking forever because something is causing my processes to use way too much cpu and memory and is making my pc extremely slow in addition to a few more bsods. here is the new zip file. ty for helping me
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    First of all, Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    Also it appears that Your Norton Internet Security is contributing to the BSODs.
    Code:
    fffff880`02fd1af8  fffff880`03a5d882Unable to load image \SystemRoot\System32\Drivers\NISx64\1207000.00D\SYMNETS.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
     SYMNETS+0x1d882
    Description here: Driver Reference Table - SYMNETS.SYS

    Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
    Download, install and update those, and then run full system scans with both of them, one by one. Also, you need to Scan the system for possible virus infection with the following programs.


    BTW, I suggested a disc scan earlier on the WD 80 GB HDD. What is the result of that?




    port error only? let us see.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    i ran a quickscan and it passed, should i do an extended?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Landon P said:
    i ran a quickscan and it passed, should i do an extended?
    Where you are, actually? How far have you proceed?
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    what do u mean exactly?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    You told you ran quick scan. Quickscan using what?

    And before running the quickscans, have you done what are told to be done earlier than any scan?
      My Computer


  9. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    i ran a scan of the 80 gig harddrive. i followed the directions in order yes.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    do i check all the boxes in the sp1 download?
      My Computer


 
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