(Driver power state Crashes) multiple BSODs after unresponsive laptop

babyizblue · 30 Aug 2013

My laptop just started crashing a few days ago. So far it has crashed about three times (but I've been trying to avoid it by working on safe mode w/ networking). It worked fine on safe mode with and without networking.

I don't think I downloaded any new program right before it started happening. I also ran a virus scan on my computer that revealed no problems.

The crashes usually happen after I've been on the internet for a while, although it also happened once while I was working on Word without any internet connection. The sign that forewarns a crash is when I submit a command (such as closing Word) and it becomes unresponsive.

The crash screen says that there is a Driver_power_state_failure with a STOP: 0x0000009F (0x000000000000003,0xFFFFFA800498C050, 0xFFFFF800045A34D8, 0xFFFFFA80042FC8CO)

Thanks for any help you can give. I'm really glad I found this site.

Arc · 31 Aug 2013

Hello babyizblue.

Code:

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*                                                                             *
*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800498c050, fffff800045a34d8, fffffa80042fc8c0}

Unable to load image \SystemRoot\system32\drivers\bftpdskc64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bftpdskc64.sys
*** ERROR: Module load completed but symbols could not be loaded for bftpdskc64.sys
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys

Followup: MachineOwner
---------

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

And, Uninstall Buffalo Turbo PC Ex.

Let us know the results.

babyizblue · 31 Aug 2013

I think it's good now. I used my laptop for a couple of hours with many internet and Word windows up. Thank you so much for your help!! Just in time for school.

Arc · 01 Sep 2013

How it is working during sleep-wake up?