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Windows 7: BSOD when I press any key

31 Aug 2013   #1

Windows 7 Home Premium x64
BSOD when I press any key

When I get to my desktop it is fine but as soon as I press any key on my keyboard my computer blue screens. I'm trying to write as little as possible because I have to use the onscreen keyboard. It started happening after I installed razer comms. I've uninstalled it since but my computer still blue screens.

edit: Here's the details of the problem.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8800523D954
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

My System SpecsSystem Spec
31 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
My System SpecsSystem Spec
01 Sep 2013   #3

Windows 7 Home Premium x64

Here's the files.
My System SpecsSystem Spec

01 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Start Menu\Programs\Webroot SecureAnywhere	Public:Start Menu\Programs\Webroot SecureAnywhere	Public	
Start Menu\Programs\Webroot SecureAnywhere\Tools	Public:Start Menu\Programs\Webroot SecureAnywhere\Tools	Public
Please uninstall the software above for testing purpose.
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
Update this driver to its latest: Driver Reference Table - iusb3xhc.sys
0: kd> lmvm iusb3xhc
start             end                 module name
fffff880`05094000 fffff880`05158000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Thu Jan 05 17:54:45 2012 (4F058F85)
    CheckSum:         000C5CCE
    ImageSize:        000C4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to Part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Let us know the results.
My System SpecsSystem Spec

 BSOD when I press any key

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