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Windows 7: BSOD/restarts/program crashes when doing graphically intensive things

31 Aug 2013   #1

Windows 7 Home Premium 64bit
BSOD/restarts/program crashes when doing graphically intensive things

I have suspicions that it may be heat damage to my graphics card, due to a fan pointing in the wrong direction. I would, however, want to run this past you guys.

P.S. How would you go about getting a copy of the information displayed on the BSOD log, so I can post it - to aid you further.

My System SpecsSystem Spec
31 Aug 2013   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome Logiset mate I have yet to see a GPU fan that can be installed the wrong way round to be honest - I stand to be corrected of course.

Now download Speccy and run it and open the graphics as in my pic and lest see what the temps are first. Speccy - Download do that using the snipping tool is easiest.

How to Use the Snipping Tool in Vista it says in Vista but is the same in 7 while you are at it a shot of the summary would be good too to see the CPU temp as well.
My System SpecsSystem Spec
01 Sep 2013   #3

Windows 7 Home Premium 64bit

Thank-you, for the quick reply.
To clear up confusion, the fan in question wasn't on the GPU itself, but rather on the case; I was afraid it may have affected airflow, around GPU.
The shots you asked for are attached, thanks again.
My System SpecsSystem Spec

01 Sep 2013   #4

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Well the temps look fine and the fan round the wrong way doesn't matter it would have sucked air out in any case (no pun intended) and past the GPU but better the right way round course LOL!!
Try reseating the GPU and RAM sticks and then if the machine is running try these for starters if you haven't already

SFC /SCANNOW Command - System File Checker

Disk Check

and run these
download from bleeping computer and delete any stuff they come up with.
My System SpecsSystem Spec
03 Sep 2013   #5

Windows 7 Home Premium 64bit

Thanks again, I am currently in the process of doing all the things you said - and will report back later.
My System SpecsSystem Spec
05 Sep 2013   #6

Windows 7 Home Premium 64bit

I've done everything, but the reseating. The antivirus stuff did pick up some stuff, but that didn't seem to be the problem - as I bluescreened shortly afterwards.
Here's a copy of the log:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007D7B038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Users\Joseph kelly\AppData\Local\Temp\WER-80075-0.sysdata.xml
My System SpecsSystem Spec
05 Sep 2013   #7

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hmm you haven't mentioned what the PSU is in the specs Logiset just what is it and how old mate.

I have just been doing some stuff with PSU's and the restarts you are getting could possibly be to do with the device not functioning as it should.

You could try this PSU - Jump Start

and test out the leads for power (volts) keeping in mind correct volts do not always mean correct current (amps) which are directly related to the watts of whatever is being run off the PSU.
See what is happening at pin 8 on the 24 pin socket it is the grey lead and pertains to Power_Good and it should be between 2.4 to 6v.
Now this Power_Good is the self test the PSU circuitry has built into it and until the power is up to scratch the machine will just reset until it is. That is because under or over voltage will prevent the proper or even actual functioning of the board and components.

Sorry this is a bit long winded but is worth a look at and if it turns out to be the PSU being unstable or whatever then an easy fix - replace.
My System SpecsSystem Spec

 BSOD/restarts/program crashes when doing graphically intensive things

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