BSOD when trying to install game, error 0x03d

DSRomer · 03 Sep 2013

Attachment included.

Edit: Appreciate any help. From my own messing, I think I know what's potentially causing it (marvel?), but I've no idea how to fix it.

Arc · 03 Sep 2013

Hello DSRomer.

Apparently the BSOD is caused by Marvell 91xx SATA 6G Controller driver.

Code:

BugCheck 3D, {fffff80004d9cf60, 0, 0, fffff8800116078e}

*** WARNING: Unable to verify timestamp for mv91xx.sys
*** ERROR: Module load completed but symbols could not be loaded for mv91xx.sys
Probably caused by : mv91xx.sys ( mv91xx+3178e )

Followup: MachineOwner
---------

And the driver is old enough.

Code:

fffff880`0112f000 fffff880`011bb000   mv91xx   T (no symbols)           
    Loaded symbol image file: mv91xx.sys
    Image path: mv91xx.sys
    Image name: mv91xx.sys
    Timestamp:        Fri Aug 27 15:19:22 2010 (4C778A22)
    CheckSum:         00050BB0
    ImageSize:        0008C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Marvell Storage controllers are always problematic. Uninstall it from Conreol panel> Programs and Features. Then follow Drivers - Clean Left over Files after Uninstalling to get rid of the leftovers.

Do two more things .....

Update JMicron JMB36X Controller from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/
Make it sure that Crucial M4 CT128 SSD is running with teh up-to-date firmware. Crucial.com Product Downloads - Firmware Updates

Let us know the results.

DSRomer · 03 Sep 2013

Thanks for the response. I followed all your instructions apart from that last step regarding updating the firmware for the crucial M4, mainly because I didn't know which one to select and it said it might erase the information on the SSD. Also, I've never had issues installing onto the SSD, only the regular hard drive.

Anyway, the other steps seem to have solved the problem. I've finished installing and I've had zero issues and no crash dumps.

Thanks for your help.

Arc · 03 Sep 2013

DSRomer said:

Anyway, the other steps seem to have solved the problem. I've finished installing and I've had zero issues and no crash dumps.

Good to know. Let us know if there is any more issue.